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Software Developer With IVR || Okemos, MI || Need Local Candidates Only at Okemos, Michigan, USA
Email: [email protected]
From:

Ashish Yadav,

Vyze Inc.

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Job Description -

Title: Software Developer With IVR

Visa:

Any Visa

Need local Okemos, MI Candidate

The ideal candidate should have at least 5 years of experience in the following:

Web services and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST)

Software development in an object orientated programming language; ability to design, develop and support advanced IVR applications. 

Knowledge of PBX architecture, telecommunication network services, and contact center systems. 

Working knowledge of and the ability to interpret and troubleshoot SIP based VoIP traffic, as well as the integration of dissimilar SIP telephony systems.

Strong understanding of contact center operation, including key metrics and workforce management needs

As well as experience with management and development of speech recognition systems and grammars

Working Knowledge of Genesys Cloud is a plus.

Desired Skills and Experience

IVR, INTERACTIVE VOICE RESPONSE, PBX, IPBX, CLOUD PBX, PRIVATE BRANCH EXCHANGE, VOIP, TELEPHONY, TELECOMMUNICATION, SOAP, VXML, SQL, XML, REST, GENESYS

Keywords: Michigan
Software Developer With IVR || Okemos, MI || Need Local Candidates Only
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Wed Jul 17 18:43:00 UTC 2024

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