| Transportation Call Center Agent -- 54852 -- Client: 'State of GA' at Center, Colorado, USA |
| Email: [email protected] |
| Hi, We have a great opportunity with one of our clients. We are looking for a Transportation Call Centre Agent . I believe your profile and skill set are compatible with this opportunity. Please go through the JD and let me know your views. Title: Transportation Call Centre Agent State: Atlanta, Georgia Summary: The Transportation Call Center Contact Agent will work with a team of other Transportation Call Center Contact Agents, under the general supervision of a Transportation Call Center Contact Agent Lead and a Transportation Manager responsible for overall the Call Center operations. Depending on the proficiency and level of expertise, the Transportation Call Center Contact Agent may be selected to be part of the level 2 support (within the service desk) to provide expert support to other analysts for critical issues or applications. Skills and Qualifications: 3+ years' work experience (minimum) 5+ years preferred: Strong customer service skills and phone etiquette Maintain confidentiality Prior experience with data entry on databases important Prior experience in a call center is preferred. Must have a clean criminal record with the ability to pass a fingerprint background check Must be authorized to work in the United States. Education/Training: Minimum of Associate degree (preferred) 3+ years experience in customer service telephone call center. An equivalent combination of education and experience will be considered. Work: This work will be completed on-site at the Atlanta Public Schools Transportation Department, Metropolitan Compound, 1661 Metropolitan Parkway SE, Atlanta, GA, 30316. The Transportation Call Center Contact Agent would need to work any shift M, T, W, TH, F (between 5:30 a.m. 7 p.m.), except on district holidays. Parking will be off-site. Thanks & Regards, Vinuth G Real World Technologies Inc Senior Technical Recruiter Wixom, Michigan 248-516-7336 ext 312 -- Keywords: information technology golang Georgia Transportation Call Center Agent -- 54852 -- Client: 'State of GA' [email protected] |
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| Thu Jul 18 00:06:00 UTC 2024 |