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Desktop Support at Liberty Street, NY at Liberty, New York, USA
Email: [email protected]
From:

Shreyajeet Tiwari,

Stellar Consulting

[email protected]

Reply to:   [email protected]

Dear Partners,

Job Title: Desktop Support

Location: Liberty Street, NY

Job Description:

Max Rate: $24/hr. on W2 or $28/hr. on C2C.

Responsibilities:

Diagnose, resolve, and follow-up on issues relating to various user computing issues Provide technical support by phone, remote access, deskside, or site visits as required New hire device setup/Imaging

Experience utilizing ticketing systems Ensure tickets are accurately documented and resolved in accordance

Device inventory management Position may require working extended hours or occasional night/weekend as required

Office 365 Productivity Tools VPN troubleshooting/connectivity Mobile Device Support Follow client Compliance standards.

Qualifications:

Prior Help Desk experience

Prior ticketing system experience, such as ServiceNow

Ability to write clear, concise documentation

Ability to provide excellent customer service in person, over phone, through email, and using remote tools Attributes for Success

Ability to balance workload while maintaining high standards EUC L2 with Scripting experience must.

Shreya Jeet Tiwari

Sr. Technical Recruiter at Stellar Consulting Solutions, LLC

Email

:

[email protected]

LinkedIn

:

https://www.linkedin.com/in/shreya-jeet-tiwari-a2659899/

Keywords: wtwo New York
Desktop Support at Liberty Street, NY
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Thu Jul 18 02:32:00 UTC 2024

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Location: Liberty, New York