| JDE Manufacturing Functional/Techno-Functional || Franklin lakes, NJ(ONSITE) at Franklin Lakes, New Jersey, USA |
| Email: [email protected] |
| Greetings from Shrive Technologies LLC!! Shrive Technologies LLC is an IT Development & IT Staffing firm with more than a decade of experience in providing IT Staffing Solutions & Services. Our expertise is in sourcing and deploying highly skilled IT Specialist into mainstream and niche technologies to meet clients Temporary, Permanent & SOW project needs. Title: JDE Manufacturing Functional/Techno-Functional - Location: Franklin lakes, NJ(ONSITE) Job Description: MANUFACTURING SR. SUPPORT ANALYST 1. Extensive experience in JDE EnterpriseOne Manufacturing modules like PDM, SFM, MRP, WO processing, MFG Acct. 2. Resource having techno functional skills to support issues is desirable. 3. Support for interfaces to MFG PRO, Demand Solutions, Positive pay and Labelling solutions, Oracle APS etc is desirable 4. Ability to understand highly customized Manufacturing Accounting process General Support Responsibilities: 5. Application testing for all system changes and projects. 6. Knowledge transfer and other support related activity. 7. Second level support for resolution of service requests. 8. Second level support for resolution of system defects 9. Key involvement in the resolution of high severity user issues and system defects 10. Review and approve root cause analysis, work arounds and support 11. Documentation prepared by Support analysts 12. Provide guidance and expertise to Support analysts in resolving very complex issues. 13. Interact with Business users throughout the lifecycle of the support call from initiation till closure. 14. Resolving all JDE level 2 Application Support calls logged thru Help desk 15. Regular interaction with JDE development and CNC Admin support team to involve them in resolving issues. 16. Own the support tickets pertaining to their respective Modules till closure. 17. Provide On call support after business hours for high severity issues. 18. Experience in working on JDE projects with onsite offshore model for Application Development and support. To monitor occurrences of new software releases, support packs and kernel upgrades and how these affect the application and users. To perform troubleshooting at the ERP and database level To train and transfer knowledge to the team members To administer ERP in production environment To manage database optimization, back-up and recovery Thanks & Regards, Sr. Recruiter Jeshwini (Jessy) Email: [email protected] linkedin.com/in/jeshwini-u-1ab7311b6 Shrive Technologies LLC 1300 West Walnut Hill Lane 155-H, Irving, Texas 75038, United States www.shrivetechnologies.com -- Keywords: information technology New Jersey JDE Manufacturing Functional/Techno-Functional || Franklin lakes, NJ(ONSITE) [email protected] |
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| Thu Jul 18 20:28:00 UTC 2024 |