| Desktop Support Expert-$25/hr max at Max, North Dakota, USA |
| Email: [email protected] |
| Desktop Support Expert Visa: GC&USC Duration: 6-month contract with multiple extensions Location: Onsite in Red Oak, TX Essential Duties and Responsibilities: Assist with networking cabling Diagnose and repair hardware and software issues on client PCs and mobile devices using approved methods and processes. Install and troubleshoot and software for clients. Complete necessary internal and client related documentation. Install/configure/repair network and local printers. Train clients on basic computer knowledge. Communicate and interact with end users and internal staff to resolve IT related issues Interacts with a typically diverse internal and external users and is required to interpret and communicate complex information Works well in a team environment and independently. Accountable for ticket aging and response times to users Positive and proactive attitude with customers best interest in mind Qualification / Requirements: Advanced knowledge of PC desktop support. Advanced knowledge of local and network printer support. Basic knowledge of Networking Excellent customer service-related skills. Basic knowledge of ticket-based tracking systems Additional Requirements: Excellent verbal and written communication skills. Ability to work with minimal supervision. Strong analytical and problem-solving skills Valid drivers license. Dependable transportation. Ability to work some nights and weekends and as required. Must be able to lift 50 pounds. Education / Training / Experience: (3-6) years experience with Windows and MacOS troubleshooting in a professional setting. (3-6) years experience with Microsoft Azure and M365 administration. Preferred: Certification in Microsoft Azure Fundamentals, Security Fundamentals Certification in Dell Hardware Associate Degree in Computer Science or equivalent ITIL v3 certification -- Piyush Vashney Senior Technical Recruiter, VYZE INC +1 703 982 7189 | +91 8533070615 | vyzeinc.com [email protected] 24718 Tribe Square #306, Dulles VA 20166 Disclaimer: This communication, along with any documents, files or attachments, is intended only for the use of the addressee and may contain confidential information. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of any information contained in or attached to this communication is strictly prohibited, To remove your email address permanently from future mailings, please send RMOVE to [email protected] -- Keywords: information technology green card Texas Virginia Desktop Support Expert-$25/hr max [email protected] |
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| Fri Jul 19 02:12:00 UTC 2024 |