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Urgent Hiring:: Position: Program Manager || Location: Santa Clara, CA (Remote) || Visa: USC/GC at Santa Clara, California, USA
Email: [email protected]
Hi,

Hope you are doing great! Please find the requirement below , If you find yourself comfortable with the requirement please reply back with your updated resume and I will get back to you or I would really
appreciate

Position: Program Manager

Location: Santa Clara, CA (Remote - Ideally California, PST but open to west/east coast candidates willing to work in PST when needed.)

Duration: Long term

Experience: 8 Years

Visa: USC/GC

What you'll be doing:

Communicating with the instructor community about new course offerings, workshop updates, instructor application status, and program benefits.

Consolidating instructor application materials and organizing applications to facilitate quick, data-driven application decisions made by principal instructors.

Working with educational services partners and their instructor candidates on partner application status, certification progress, new programs, etc.

Processing and reconciling instructor payments using a variety of software systems and tools including PayPal and Salesforce.

Proactively ensuring instructor information is complete to provide accurate reporting and information, for example, our public instructor directory.

Evaluating and redefining existing processes for efficiency, effectiveness, and improved results.

Handling ad-hoc inquiries from the instructor community.

What we need to see:

Innovative problem-solving.

Attention to detail.

Customer service background.

Great communication skills.

Microsoft Excel expertise.

Salesforce experience, including adding/updating records and generating reports.

Superior organizational skills.

Ability to touch-type at >80 WPS.

Ways to stand out from the crowd:

Demonstrate experience with technical education and instruction.

Show us examples of extraordinary attention to detail.

Tell us how you provide exceptional customer service.

Provide samples of your superb communication skills.

Team/Culture Fit Profile:

This individual will be reporting to Charles Killam

Partner with a team of 5 (Locations: Southern CA, Atlanta, GA, China, Tiawan, and Texas)

Qualifications/Key Responsibilities:

Ideally looking for a project manager with 3-5+ years of experience

Technical background is not required

Handle communications with the instructor community and candidates

Responding to instructor applications and established instructor questions independently or include Charles/ proper channel when necessary

Communicate with about 100+ different instructors and candidates in a month

Email campaigns to highlight new course updates, workshop updates or program advances

Professional communication as far as updates as far as content updates (include key points)

Motivated, professional

Excellent verbal and written communication

Quick learner

Effectively combine data into meaningful graphs and charts (Tableau)

Strong organizational skills

Creativity

Software:

PayPal

Salesforce

MS Excel Proficiency (Pivot Tables & VLOOKUPs)

Tableau (++ but not required)

Interview Process:

1st round 30-minute Teams interview with Charles Killam (Possible exercise on or before the interview, 15 minutes)

Panel interview with (2-5 team members) culture interview/gauge team collaboration

Final interview with Greg (Charles Killams boss)

Hiring Manager Preferences:

Medium/Large global companies

Thanks And Regards

Khokan Kaviraj

Email:

[email protected]

Hangout:

[email protected]

Linked In:

https://www.linkedin.com/in/khokan-kaviraj-582655166/

Accroid Inc.

1007 Orange ST 4th FL 1651 Wilmington, DE 19801

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Keywords: active directory information technology green card microsoft California Delaware Florida Georgia
Urgent Hiring:: Position: Program Manager || Location: Santa Clara, CA (Remote) || Visa: USC/GC
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Fri Jul 19 21:47:00 UTC 2024

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Location: Santa Clara, California