| Lead System Admin at Remote, Remote, USA |
| Email: [email protected] |
| From: Syed Mohammed Ali, KK Software Associactes [email protected] Reply to: [email protected] Job description The ideal candidate is an experienced ServiceNow developer with firsthand preferred technical expertise across the ServiceNow Platform, specifically including the GRC (Audit, Policy Compliance, Risk Management, and Vendor Management). The ideal candidate will be responsible for All code movement to Production from lower instances following SVB change/release management policy, reviewing technical documentation, be the first point of contact for any production issues. Act as ServiceNow Admin lead and make sure overall platform stability and availability of GRC. ITSM, HR modules. The role will act as lead service administrator and participate operation review and making sure ServiceNow platform infra are scaled up to handle user volume. Good knowledge on GRC foundation data entity, class, Integrations, scripting. Other responsibilities include but are not limited to: MID server configuring and maintenance Work on break-fix / Incident. Act as L1/L2 of ServiceNow GRC issues Solid troubleshoot issues User access, role and group management Developing/configuring solutions Coordinate and manage system/user acceptance testing Support Data certification Plugin installations, cloning of instances Experience integrating ServiceNow with external systems through SOAP or REST web services Responsible for platform upgrades, patch, hotfix of ServiceNow platform Stays abreast of emerging technologies and trends in ServiceNow Oversee and assist with ServiceNow administration and operations activities, including resolving incidents, problems and user requests. Build automation, integrations or other capabilities to ensure efficient processes and solutions. Work Experience and Qualifications: ServiceNow development/Admin experience in GRC is a must. Minimum Bachelors degree in an IT related field or equivalent experience ServiceNow Certified System Administrator (strongly preferred) Familiar with standard software development concepts, practices, and procedures including code management, quality gates, and SDLC documentation Knowledge of ITIL disciplines ServiceNow Administration/Developer experience Solid understanding of the ServiceNow platform and other modules (ITSM, ITOM) Good understanding of Risk Management and Cyber Security processes Strong interpersonal skills, written and verbal communication Must thrive at working in a fast-paced and dynamic environment while collaborating with remote teams Detail-oriented, flexible with the ability to meet tight deadlines Strong analytical, estimating, and problem-solving skills; takes a logical, analytical approach to problem-solving and pays close attention to detail Ability to present technical information in a way that non-technical management and staff will understand Keywords: |
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| Mon Nov 21 21:46:00 UTC 2022 |