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Urgent and Direct client BITS BAs v2 Business Analyst - Level 3 at Remote, Remote, USA
Email: [email protected]
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Below is the JD 
for the  BITS BAs v2  Business Analyst - Level 3

 Urgent and Direct client BITS BAs v2  Business Analyst - Level 3

BITS BAs v2  Business Analyst - Level 3

Remote (Hartford, CT)

12 months

Agile, Project management

The Business Analyst will support a cross-functional project team focused on driving the end-to-end digital product lifecycle for features and products improving the overall online experience of residents and business in the State of Connecticut. The Business Analyst will support the team by performing detailed requirements analysis, processes documentation, and some user acceptance testing in consistent with the goals and objectives of the Connecticut Digital Service.

Experiences Required for This Role

Requirements Analysis At least 3 years of experience and use cases with the following:

             Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions

             Leading ongoing reviews of business processes and developing optimization strategies

             Staying up to date on the latest process and IT advancements to automate and modernize systems

             Conducting meetings and presentations to share ideas and findings

             Working closely with clients, technicians, and managerial staff

             Managing projects, developing project plans, and monitoring performance

             Updating, implementing and maintaining procedures

             Prioritizing initiatives based on business needs and requirements

             Serving as a liaison between stakeholders and users

             Managing competing resources and priorities

Process Documentation At least 3 years of experience and use cases with the following:

             Documenting and communicating the results of your requirements analysis

             Effectively communicating your insights and plans to cross-functional team members and management

             Gathering and reporting critical information from meetings with various stakeholders

             Monitoring deliverables and ensuring timely completion of projects

User Acceptance Testing At least 2 years of experience and use cases with the following:

             Ensuring solutions meet business needs and requirements

             Performing user acceptance testing

Digital Platforms, Tools and Discipline At least 2 years of experience and use cases with the following:

             Working with enterprise scale digital platforms specializing in at least 3: omni-channel service delivery, web content management, customer relationship management, identity and data integration

             Establishing continuous improvement/delivery pipeline to continually improve products post-launch based on customer research and feedback

             Using of productivity, communication and analysis tools to manage iterative delivery, such as JIRA/Confluence, Google Analytics, Git Repository, Microsoft Teams, Microsoft Office (Word, PowerPoint, Excel)

Knowledge, Skills, and Ability

Business Analysis

             Exceptional analytical and conceptual thinking skills

             The ability to influence and determine acceptable solutions with stakeholders

             Advanced technical and documentation skills

             Fundamental analytical and conceptual thinking skills

             Reporting and presenting

             A track record of following through on commitments

             Excellent planning, organizational, and time management skills

             A history of leading and supporting successful projects

Performance in Complex Situations

             Communication and collaboration with state-wide partners

             Clearing challenges for team members

             Comfort in blazing a path through an ambiguous work environment

             Judgement fitting to the ever-changing environment

             Ability to juggle multiple project workstreams

Service Design Team Building

             Supporting teammates skills and behaviors development and delivery

             A balance between strong domain expertise and flexibility

             Prioritization, organization, and triage in an independent environment

             Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment

             Ability to maintain strict confidentiality

             Judgement in dealing effectively and diplomatically with all levels of government staff

Preferred Skills & Qualifications

Other Desirable Skills

             A bachelors or masters degree in business or related field

             3 years of business analysis or a related field.

             1 year of user-centered design

             1 year of user research and analytics

             1 year of customer relationship management platforms such as Salesforce

1 year of web content management platforms such as Sitecore

Thanks & Regards 

Akhil Reddy

Administrative Assistant

Keshav Consulting Solutions, LLC

Phone:  9
1
9-439-7374

Email: [email protected]

Address: 5470 McGinnis Village Place, Suite102, Alpharetta, GA, 30005,

Website: 
www.keshavconsulting.com

Keywords: information technology Connecticut Georgia
Urgent and Direct client BITS BAs v2 Business Analyst - Level 3
[email protected]
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Tue Jul 23 22:20:00 UTC 2024

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