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IT Training and Technical Writing Specialist in Indianapolis IN Hybrid at Indianapolis, Indiana, USA
Email: [email protected]
Hello,

Please let me know if you are interested in the below job need, we have Thanks..!!

Title: IT Training and Technical Writing Specialist

Location: Indianapolis, IN 46204

Hybrid

Local candidates only

Interview type: Webcam only

Complete Description:

Local candidates to Indianapolis IN only.

Client is undertaking a multi-million-dollar, multi-year digital transformation and IT systems modernization effort that will impact thousands of employees and
contractor partners associated.  With transformation and modernization comes a lot of change change to the way current processes are done, changes to who does what, and when.  And much of this change will involve new business processes, and new or re-configured
systems and business user-interfaces.  This will mean a new way of doing things for everyone.

This role will ensure our digital transformation IT projects meet objectives on time, with the right resources, and on budget by leading the development of employee
training, increasing employee adoption and usage of enterprise systems, and ensuring new / revised processes are implemented to provide maximum benefit with as minimal impact on day-to-day operations as possible.

This position will have to work collaboratively with many others in the organization to succeed. This role will act as a coach for our business analysts and
engagement managers w/r/t business user training needs. This role may also provide direct support and coaching to frontline managers and supervisors as they help their direct reports through transitions.

Roles and Responsibilities:

Apply a structured training development and execution methodology and lead IT project training/learning-related activities with our business units, leveraging this methodology

Collaborate with INDOT IT, Communications, and Business Units to align on an enterprise IT system training RACI and strategy

Complete training needs assessments across multiple areas

Evaluate and ensure user readiness

Identify, analyze, and prepare risk mitigation tactics associated to training, in collaboration with the project manager(s) / PMO.

Proactively identify and manage anticipated resistance

Create actionable training development and execution deliverables that supports both the IT department, and business end-users: (training plans, train-the-trainer SOP, user guides, system interface
and architecture, and other technical documentation support in collaboration with IT system owners, etc.)

Identify key stakeholder talent who play a role in the organizations commitment to sustained training best practices

Define and measure success metrics and monitor success of training that is developed.

Skill

Years Used

Last Used

Experience leading large-scale training development, execution, and documentation efforts at both a project and portfolio level Required 10 Years

Experience leading training development and execution of large-scale process changes and software solution integrations with multiple business units Required
10 Years

Experience and knowledge of change management principles, methodologies and tools Required 5 Years

Familiarity with project management approaches, tools and phases of IT software development lifecycles Required 10 Years

Good understanding of large organization issues, structure, and business acumen Required

Organized with a natural inclination for planning strategy and tactics Required

Exceptional communication skills both written and verbal Required

Able to work effectively at all levels in an organization Required

Ability to clearly articulate messages to a variety of audiences Required

Excellent active listening skills Required

Flexibility and adaptable; able to work in ambiguous situations Required

Ability to influence other and move toward a common vision or goal Required

Ability to establish and maintain strong relationship Required

Must be a team player and able to work collaboratively with and through others Required

Forward-looking with a holistic/systems view approach Required

Experience with large-scale enterprise digital transformation / modernization efforts Highly desired

State government / Indiana government experience Highly desired

Relevant certifications Highly desired

Thanks & Regards,

Rajesh Koduri

SR IT RECRUITER

Email :

[email protected]

Web :

www.Canopyone.com

4229 Lafayette Center Dr., #1625 Chantilly, VA. 20151

Consulting || Digital & Enterprise Solutions || IT Managed Services || IT Talent Acquisition 

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Keywords: rlang information technology Virginia
IT Training and Technical Writing Specialist in Indianapolis IN Hybrid
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Wed Jul 24 00:52:00 UTC 2024

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Location: Indianapolis, Indiana