Need Commercial Operations Product Support III at Remote, Remote, USA |
Email: [email protected] |
From: Sanjay, K&K Global Talent and Solutions Inc [email protected] Reply to: [email protected] Job Title: Commercial Operations Product Support III Location: Rhode Island/Phoenix, AZ Requirement: Commercial Operations Product Support III Job Description The Comm Ops Prod Support III role will focus on activities that directly impact performance and stability of the systems that support operational processes across Commercial Loan Operations. As a key member of the Platform Experience Team, it will serve as a commercial loan business process expert on AFS and LoanIQ project implementations throughout the lifecycle. Primary responsibilities include: Driving performance by identifying system efficiencies that will improve business processes. Supporting operational readiness for change initiatives. Providing subject matter expertise of system functionality to support operational processes. Managing and mitigating operational risks associated with Commercial Loan platforms. Identifying and implementing process improvements. Employing problem solving skills to handle exception processing items. Improving client experience. Enhancing colleague engagement. Assisting in day-to-day operational processing questions as related to commercial loan platforms. Providing guidance and support to end-users on system functionalities and best practices Qualifications, Education, Certifications and/or Other Professional Credentials 3-5 years experience in commercial lending operation or operational support team Strong understanding of the project lifecycle Advanced knowledge in commercial lending applications (AFS, LoanIQ) Advanced knowledge of commercial loan products and lifecycle processes Excellent written and verbal skills Excellent customer service skills Excellent problem-solving skills Strong analytical skills Efficient time management skills Excellent interpersonal skills: Ability to work effectively in a collaborative team environment. Self-thinker: able to work through issues and escalate only when appropriate. High attention to detail with the ability to maintain accurate documentation. Keywords: information technology Arizona Need Commercial Operations Product Support III [email protected] |
[email protected] View all |
Wed Jul 24 04:02:00 UTC 2024 |