| SRE analyst role -10 & Above EXP - Dallas,TX at Dallas, Texas, USA |
| Email: [email protected] |
| From: Mahesh Kumar, KK Associates LLC [email protected] Reply to: [email protected] Hi, We have a job opportunity with one of our clients. If you have any matching profiles please get in touch with me Role name: Analyst Role Description: Triages issues based on customer reviews in the Apple/Play Store for the mobile app. Tracks issues using Apptentive. Publishes weekly and monthly reports to leadership. Analyze the Functionality, APIs and provide inputs to respective Squad teams Assists SRE in finding better root cause analysis (RCA) of any issue, once issues are identified, JIRA tickets are created with detailed information. Works with QA and Dev teams to reproduce/follow up reported issues. Creates alerts and dashboards in Quantum Metric and Logstash. Identifies the percentage of customer impact, overall traffic, and potential impact. Competencies: Performance Monitoring Experience (Years): 10 & Above Essential Skills: Triages issues based on customer reviews in the Apple/Play Store for the mobile app. Tracks issues using Apptentive. Publishes weekly and monthly reports to leadership. Analyze the Functionality, APIs and provide inputs to respective Squad teams Assists SRE in finding better root cause analysis (RCA) of any issue, once issues are identified, JIRA tickets are created with detailed information. Works with QA and Dev teams to reproduce/follow up reported issues. Creates alerts and dashboards in Quantum Metric and Logstash. Identifies the percentage of customer impact, overall traffic, and potential impact. Desirable Skills: Triages issues based on customer reviews in the Apple/Play Store for the mobile app. Tracks issues using Apptentive. Publishes weekly and monthly reports to leadership. Analyze the Functionality, APIs and provide inputs to respective Squad teams Assists SRE in finding better root cause analysis (RCA) of any issue, once issues are identified, JIRA tickets are created with detailed information. Works with QA and Dev teams to reproduce/follow up reported issues. Creates alerts and dashboards in Quantum Metric and Logstash. Identifies the percentage of customer impact, overall traffic, and potential impact. Country: United States Branch | City | Location: Dallas, TX DALLAS Dallas,TX Keywords: SRE analyst role Email is the best way to reach me if I missed your call Regards, Mahesh Kumar KK Associates LLC. 8751 Collin McKinney Pkwy, # 1302, McKinney, TX 75070 555 Metro Place North, Suite # 100, Dublin, OH 43017 Email: shetty.m @kksoftwareassociates.com Web: www.kksoftwareassociates.com Keywords: quality analyst Ohio Texas SRE analyst role -10 & Above EXP - Dallas,TX [email protected] |
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| Wed Jul 24 23:40:00 UTC 2024 |