| Looking for - Production Support Engineer 100% Remote (PST or MST only) at Remote, Remote, USA |
| Email: [email protected] |
| Hi, I hope this email finds you well. My name is Kamal, and I am a IT Recruiter from Empower Professionals Inc. wanted to reach out regarding a Production Support Engineer 100% Remote (PST or MST only). Please share candidate current location, work authorization for Quick response. Role: Production Support Engineer Location: Remote (PST/MST Only) Duration: 12+ Months ROLE OVERVIEW: We are looking for an ambitious Production Support Engineer who is customer centric and possesses a proactive approach to getting things done. As part of our Clinical Application Support team, the Production Support Engineer will act as the primary contact for complex data support issues. You will be the key driver in triaging issues and managing end to end resolution of the case working with the development team. You will also be developing reports for business stakeholders within Life Stance and developing proof of concept reporting for our Digital team. RESPONSIBILITIES: Troubleshoot and triage all complex data issues with internal and external applications. Collaborate with engineering to resolve support cases in a timely manner Develop monitoring processes to catch and resolve issues as they occur and reduce the number of incoming support cases Proactively detect data inconsistencies and troubleshoot data failures Manage deadlines and prioritize work in time sensitive situations Train CAS team on data issues and how to resolve support cases Deliver ad-hoc reporting in a timely manner SKILLS & EXPERIENCE: Bachelors degree in computer science, mathematics, or healthcare related discipline 4+ years of experience with process documentation, data preservation, integrity, and traceability, Redshift, SQL (RDS, PostgreSQL, MySQL), ODBC Excellent SQL knowledge Experience in AWS Cloud environment Good understanding of data hygiene and data transformation processes Ability to learn quickly and adapt in a dynamic environment Strong critical thinking and problem-solving skills Demonstrated ability to communicate well with technical and non-technical personnel. Awaiting your quick response. Thanks! P.S. Empower is a top vendor to clients such as Apex Systems LLC, Sogeti, Randstad, CapGemini, UST and more. Thanks & Regards Kamal Singh Savaner Empower Professionals F [email protected] 100 Franklin Square Drive Suite 104 | Somerset, NJ 08873 LinkedIn : https://www.linkedin.com/in/kamal-singh-savaner-a4556112b/ www.empowerprofessionals.com Certified NJ and NY Minority Business Enterprise (NMSDC) Kamal Singh Savaner Empower Professionals 100 Franklin Square Drive Suite 104 | Somerset, NJ 08873, Somerset, NJ 08873 Keywords: access management active directory information technology New Jersey New York Looking for - Production Support Engineer 100% Remote (PST or MST only) [email protected] |
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| Thu Jul 25 02:11:00 UTC 2024 |