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Hiring for Production Support and Application Support at Plano, Texas, USA
Email: [email protected]
Hi,

Hope you are doing well,

Please go through the job description and let me know if you have any profiles on your bench.  

ROLE #1

Job Position : Production Support

Location: Plano, TX Onsite from day1

Job Description:

Bachelors degree in computer science, Information Technology, or a related field.
Proven experience in supporting Windows server and desktop environments.
Strong technical skills in managing and troubleshooting various peripheral devices such as cash recyclers, credit card readers, thermal printers, and inventory scanners.
Familiarity with network configurations, protocols, and troubleshooting.
Knowledge of Dynamic Link Libraries (DLLs) and proficiency in debugging device logs to diagnose and resolve complex issues.
Experience in incident and problem management within a Windows-based computing environment.
Excellent analytical and problem-solving skills.
Strong communication and interpersonal skills, with the ability to provide technical support and training to non-technical users.
Ability to manage multiple tasks and projects in a fast-paced environment.
Vendor management experience.
Experience with scripting languages (e.g., PowerShell) for automation of tasks.
Desirable Skills:
Knowledge of ITIL or similar frameworks for IT service management

ROLE#2

Job Title: Application Support

Location:  Alpharetta, GA(Onsite from day1)

Contract: Long term contract

Required Skills and Qualifications:

Bachelors degree in computer science, Information Technology, or related field.

Proven experience in production support, system monitoring, or SRE roles within J2EE environments.

Strong problem-solving skills and experience troubleshooting complex issues.

Proficiency in Java, J2EE technologies, and frameworks such as Spring and Weblogic.

Experience with automation tools and scripting languages (Python, Shell).

Familiarity with containerization (Docker, Kubernetes) and cloud services (Azure).

Knowledge of DevOps practices and tools (CI/CD pipelines, Git, Jenkins).

Understanding of network protocols, load balancing, and security principles.

Experience with database SQL queries.

Ability to build Linux shell scripts on demand

Excellent communication and teamwork skills.

Desirable Skills:

Certifications in Java, cloud technologies, or SRE methodologies.

Familiarity with APM tools (AppDynamics), log management solutions (ELK/EFK stack) and Digital Experience Monitoring (DEM)
tools (Quantum Metrics).

Knowledge of creating dashboards in PowerBI, AppDynamics, Quantum Metrics and ELK/EFK stack.

Regards
,

Sakshi Pandey

 Desk
:

732-624-6445
|

Ext
: 484|

Direct
:

732-934-4242
|

Fax
: 732-399-9513

  Address
: 15 Corporate Pl S, Suite #450, Piscataway Township, NJ 08854

  Email
:

Sakshi.pandey
@intellyk.com|

Website
:

www.intellyk.com

in my absence you may reach out to my manager
Prasoon Mathur
|

[email protected]
|

732-627-1570

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Keywords: continuous integration continuous deployment information technology golang procedural language Georgia New Jersey Texas
Hiring for Production Support and Application Support
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Thu Jul 25 03:12:00 UTC 2024

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Location: Plano, Texas