| Job opening for Customer Analyst Remote EST CST at Remote, Remote, USA |
| Email: [email protected] |
| From: Sushmita Soni, Sonitalent [email protected] Reply to: [email protected] Hi Hope you are doing well , We are Hiring for Customer Analyst and let me know if you are looking for this role and send me your updated Job title: Customer Analyst Location: Remote ( EST & CST ) Duration: 6+ months Interview: Phone/ Skype LinkedIn Must have Please make sure any candidate submitted possesses EXCEPTIONAL communication skills (must be able to speak & articulate clearly) Candidate MUST possess ALL of the required experience mentioned in the JD Please send only those candidates who meet ALL of the required skills - W2 only - No visa sponsorship or transfer offered Only looking for candidates in EST or CST open to working in EST Prior experience in Banking and/or Financial domains REQUIRED NOTES FROM THE MANAGER (REQUIRED SKILLS/EXPERIENCE): The role will involve pulling and aggregating large amounts of customer data. Required Skills: Marketing Analytics experience (strong) - Preferably in a bank SAS (strong) SQL (strong) Excel (strong) Data manipulation and analysis (strong) Statistical analysis (strong) Documentation (strong) Financial background (strong) - Preferably work experience in a bank Ability to create presentations in PowerPoint (nice to have) AGILE (nice to have) Python/Tableau/PBI/Alteryx (nice to have) Banking experience required. Exceptional written/verbal communication skills required. EDUCATION AND EXPERIENCE REQUIRED: Bachelors degree (preferably in quantitative field). Min. 3 years relevant experience. DESCRIPTION/OVERVIEW: Responsible for conducting advanced quantitative and statistical analyses of customer information, evaluating customer behavior and the profitability of the customer portfolio to generate actionable insights that support critical business decisions. PRIMARY RESPONSIBILITIES: Develop and direct a variety of fact-based analyses that aid Management in making decisions relating to the creation or expansion of new or existing services. Develop creative approaches and methodologies to answer critical business questions, evaluate new product and service opportunities, and assess market potential. Provide actionable and insightful recommendations from data mining, segmentation, customer profiling and quantitative analyses with the goals of: identifying acquisition, cross-sell, up-sell, and retention opportunities. Evaluate opportunities to improve customer profitability, targeting efficacy, offer appeal, channel preference, product and service bundling, customer loyalty, etc. Participate in strategic marketing decisions relating to customer needs, preferences, behaviors and segmentation, as well as advertising, direct marketing, and digital marketing efforts. Interpret results of analyses, translate insights into actionable recommendations, present the insights and recommendations to senior management and work closely with business partners to integrate and operationalize the recommendations in the business strategies, plans and tactics. Please ask the candidate to provide responses for ALL of the questions below to confirm they have ALL of the required skills/experience, & send w/ the initial submittal (please reply ASAP as submittals to our client are time sensitive): LinkedIn profile link Yrs. of IT exp. overall Yrs. of exp. as a Customer Analyst Yrs. of Marketing Analytics experience (strong - required) - Preferably in a bank Yrs. of exp. w/ SAS (strong - required) Yrs. of exp. w/ SQL (strong required) Yrs. of exp. with/proficiency level in Excel (strong required) Yrs. of exp. w/ Data manipulation and analysis (strong required) Yrs. of exp. w. Statistical analysis (strong required) Yrs. of exp. w/ Documentation (strong required) Yrs. of exp. w/ a Financial background (strong - required) - Preferably work experience in a bank Yrs. of exp. w/ the ability to create presentations in PowerPoint (nice to have) Yrs. of exp. w/ AGILE (nice to have) Yrs. of exp. w/ Python/Tableau/PBI/Alteryx (nice to have PLEASE SPECIFY YRS. OF EXP. FOR EACH) Do you possess a Bachelors degree (required - preferably in quantitative field) Do you possess a min. 3 years relevant experience (required) Yrs. of exp. working for banks and/or financial institutions Do you possess exceptional communication skills (verbal/written/presentation) Thanks & Regards Sushmita Soni Sr. Technical Recruiter| SoniTalent Corp. Desk | 859-659-1004 EXT 201 [email protected] Address - 5404 Merribrook Lane, Prospect, KY, USA Keywords: information technology wtwo Kentucky Job opening for Customer Analyst Remote EST CST [email protected] |
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| Thu Jul 25 05:27:00 UTC 2024 |