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Technical Support Analyst-Baton Rouge, LA 70802 at Remote, Remote, USA
Email: [email protected]
Title: Technical Support Analyst

Location:  LA - Baton Rouge, 70802

Experience Level: 8+ Years

Start Date: ASAP

Onsiste from Day one

Job Description

NEED LOCAL TO Baton Rouge, LA

Technical Support Analyst

The scope of the proposed services will include the following:

Provide onsite technical support including desktop imaging and deployment of end user devices with
Windows 10/11 or Apple MacOS and iOS operating systems.

Provide end user device support including
hardware and software troubleshooting, installation, and replacement of products and components.

Provide
remote software and device support and problem resolution which includes troubleshooting, installation and configuration.

Device support includes Mac and Windows desktops and laptops, network and desktop printers, VoIP phones, Wireless Access Points, Local Area Network hardware.

Assist with
Microsoft M365 Sharepoint and OneDrive content management

Assist with Microsoft M365 Office applications support

Expertise and/or relevant experience in the following areas are mandatory:

Experience installing new computer hardware, software and peripherals

Experience deploying, configuring and managing Windows 10/11, MacOS, iOS and Android devices

Expertise and/or relevant experience in the following areas are desirable but not mandatory:

4 years in onsite end user hardware and software technical support

Basic experience installing and troubleshooting local area network and wireless network hardware components and cabling

Experience supporting and managing VoIP phones

Experience administering or supporting Microsoft Sharepoint, OneDrive and Office products

Best Regards

Abhinav B | Recruiter

Tech Rakers Inc


[email protected]

Tel: 337-514-4260

1602 W Pin hook Rd, Suite 202-B, Lafayette, LA  70508

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Keywords: information technology Louisiana
Technical Support Analyst-Baton Rouge, LA 70802
[email protected]
[email protected]
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Thu Jul 25 19:25:00 UTC 2024

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