| Oracle Service Cloud Engineer at Oracle, Arizona, USA |
| Email: [email protected] |
| From: Nidhi yadav, Tek inspirations [email protected] Reply to: [email protected] Hello, Hope you are doing well.. I have positions for Oracle service cloud Engineer n Location:: hybride with our client. Kindly review the job description below and see if it might be an option worth considering. Oracle service cloud Engineer Duration: 6+ months Location: Jersey City, New jersey Implementation: Luxoft Responsibilities: - Strong Oracle RightNow implementation experience with below activities. Agent console and CP customizations. Chat, Knowledge & CP interfacing with custom portals. Rules & Workflow Implementation. e-mail Management. Custom Add-in development. Custom Processes development. REST API development. Skills Must have Exp range : 7-9 years Must have strong technical experience demonstrating a solid background on successful Oracle B2C Service Cloud (Rightnow) implementations. o Agent console and CP customizations o Chat, Knowledge & CP interfacing with custom portals o Rules & Workflow Implementation o eMail Management o Custom Add-in development o Custom Processes development o REST API development Sound knowledge on AJAX, HTML/CSS, PHP. Conduct operational support for Oracle RightNow CRM workspaces. Define, document and align users profiles with business functions, create workspaces, and develop automated workflows. Provide administrative support on a daily basis, including provisioning and de-provisioning. Develop operational reports and dashboards, provide documentation of processes and procedures. Troubleshooting experience in variety of technical issues. Knowledge of SSO, SAML & OAUTH implementation. Nice to have Insurance domain exp. Below trainings/certifications completed, is preferred Oracle Service Cloud Administration Oracle Service Cloud Analytics Oracle Service Cloud Integration for Developers Regards, Nidhi Yadav Technical recruiter | TEK Inspirations LLC 13573 Tabasco Cat Trail, Frisco, TX 75035 Email: [email protected] Keywords: information technology Delaware Texas Oracle Service Cloud Engineer [email protected] |
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| Thu Jul 25 19:45:00 UTC 2024 |