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Urgent Requirement of AWS Connect Developer at Remote, Remote, USA
Email: [email protected]
From:

Vikas Kumar,

Adventa Tech

[email protected]

Reply to:   [email protected]

AWS Connect Developer

US CITIZEN ONLY

These candidates can work remote but will have to come on site to Baltimore MD 2 times in the first week to do badging and receive their laptop.

Key Required Skills: The successful candidate will have fluency in AWS Connect design and development principles and work with stakeholders to develop enterprise business solutions that leverages industry processes and best practices

Bachelor's Degree in Computer Science, Mathematics, Engineering, or a related field with 7+ years of experience

Must be able to obtain and maintain a Public Trust. Contract requirement. 

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Position Description:

Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes

Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications

Support and enhance existing processes based on new requirements or upgrades

Facilitate requirements gathering, review and document requirements

Design and develop solutions within the ServiceNow environment

Basic Qualifications:

Bachelor's Degree in Computer Science, Mathematics, Engineering, or a related field

7 years of experience working with large enterprise framework

7 years of hands-on experience working with AWS Cloud platform

3 years of hands-on experience working with Amazon Connect  

3 years of experience using Node.js, Python or Java for development

3 years of experience in designing call routing & messaging

Excellent interpersonal and communication skills

Required Skills

Knowledge or experience with CCaaS with Artificial Intelligence (AI) strategies and solutions.

Knowledge and experience with integrating Pega workflows with CCaaS. 

Knowledge and experience with building reports and dashboards preferably with Tableau.

Solid AWS Cloud and AWS Connect Developer experience

Extensive experience and knowledge with IVR, Automatic Call Distribution (ACD), Skill-Based Routing, Live Chat

Experience with process flow documentation creation.

Strong verbal and written communication skills. 

Desired Skills

Adept at working independently, but also in a team environment

Demonstrated experience delivering technology solutions in a fast-paced, deadline driven enterprise environment

Excellent understanding of change management, testing requirements, techniques, and tools to ensure high availability of systems

Prior Federal government experience

Self-starter, highly motivated individual who adapts to a dynamic work environment

Strong attention to detail with an ability to operate effectively across multiple priorities

Best Regards,

Vikas Kumar

Sr Technical Recruiter | Adventa Tech.

24718 Tribe Square #306, Dulles, VA 20166

Email

[email protected]

Ph# +
1(703) 651-8919 Ext. 102

Keywords: artificial intelligence javascript Maryland Virginia
Urgent Requirement of AWS Connect Developer
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Fri Jul 26 01:29:00 UTC 2024

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