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Production Support Engineer with ODBC and AWS Redshift - REMOTE (PST/MST) at Remote, Remote, USA
Email: [email protected]
Hi,

I hope this email finds you well.

My name is Mayank, and I am a Technical Recruiter from Empower Professionals Inc. I came across your profile and wanted to reach out regarding a
Production Support Engineer
role with one of our clients. Please let me know if you are available in the job market and interested in this role (see job description below) - if so, we can connect and speak further.

I would need your updated resume to proceed and can give you a call as soon as I have it.

Role: Production Support Engineer

Location: Remote (PST/MST Only)

Duration: 12+ Months

ROLE OVERVIEW:

We are looking for an ambitious Production Support Engineer who is customer-centric and possesses a proactive approach to getting things done. As part of our Clinical Application Support team, the Production Support Engineer will
act as the primary contact for complex data support issues. You will be the key driver in triaging issues and managing end-to-end resolution of the case working with the development team. You will also be developing reports for business stakeholders within
LifeStance and developing proof of concept reporting for our Digital team.

RESPONSIBILITIES:

Troubleshoot and triage all complex data issues with internal and external applications.

Collaborate with engineering to resolve support cases in a timely manner

Develop monitoring processes to catch and resolve issues as they occur and reduce the number of incoming support cases

Proactively detect data inconsistencies and troubleshoot data failures

Manage deadlines and prioritize work in time sensitive situations

Train CAS team on data issues and how to resolve support cases

Deliver ad-hoc reporting in a timely manner

SKILLS & EXPERIENCE:

Bachelors degree in computer science, mathematics, or healthcare related discipline

4+ years of experience with process documentation, data preservation, integrity, and traceability, Redshift, SQL (RDS, PostgreSQL, MySQL), ODBC

Excellent SQL knowledge

Experience in AWS Cloud environment

Good understanding of data hygiene and data transformation processes

Ability to learn quickly and adapt in a dynamic environment

Strong critical thinking and problem-solving skills

Demonstrated ability to communicate well with technical and non-technical personnel.

Awaiting your quick response. Thanks!

P.S. Empower is a top vendor to clients such as Apex Systems LLC, Sogeti, Randstad, Capgemini, UST and more
.

Thanks

Mayank Verma

Technical Recruiter

|
 Empower Professionals

......................................................................................................................................

[email protected] 

LinkedIn:

https://www.linkedin.com/in/mayankdverma/

Fax: 732-356-8009

|
100 Franklin Square Drive Suite 104

|

Somerset, NJ 08873

www.empowerprofessionals.com

Certified NJ and NY Minority Business Enterprise (NMSDC)

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Production Support Engineer with ODBC and AWS Redshift - REMOTE (PST/MST)
[email protected]
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Fri Jul 26 01:52:00 UTC 2024

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