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Business Analyst - Conversational AI Solutions at Remote, Remote, USA
Email: [email protected]
From:

Khayal Abbas,

Scalable- Systems

[email protected]

Reply to:   [email protected]

Hi
,

My name is Khayal Abbas and I am a Staffing Specialist at Scalable Systems. I am reaching out to you on an exciting job opportunity with one of our clients.

To Apply: Please submit your resume and cover letter detailing your relevant experience to
[email protected]
.

Job Summary:

We are seeking a Business Analyst with extensive experience in Conversational AI systems to join our team at TCS. The ideal candidate will have a strong understanding of AI and chatbot technologies, with a focus on defining conversational experiences and managing customer use cases. This role involves working closely with engineering teams, providing solutions to clients, and ensuring the successful deployment of AI solutions.

(Contract)

Role: - Business Analyst - Conversational AI Solutions

Location:
Charlotte, NC or Malvern, PA

Client is TCS

Technical/Functi006Fnal Skills

Essential Skills:

7+ years of hands-on Business Analysis experience on conversational AI systems like RASA, Kore.ai, or other IVR Technologies.

Good experience with Conversational AI Platforms.

Understanding of cloud-based systems and knowledge of domains such as Banking, Finance, Healthcare, Web/Social, etc.

Proficient in software development and web technologies.

Working knowledge of Web Service Concepts, JavaScript and/or Java, JSON/XML.

Skilled in using tools like Postman or similar.

Excellent written and verbal communication skills.

Skilled in presentations and discussions with sales and engineering teams.

Desirable Skills:

Experience on Kore.ai is preferred.

Exposure to Generative AI and its concepts with conversational AI products.

Good experience in understanding business requirements and creating chatbots in Kore.ai XO Platform, Search Assist.

Enthusiastic, proactive, and able to manage multiple high-level priorities in a fast-paced environment.

Thanks, with Warm Regards

Khayal Abbas

Sr. Technical Recruiter

[email protected]

Scalable Systems | Inspiring Innovation

Big Data | Analytics | Integration | Intelligence

www.scalable-systems.com

Keywords: artificial intelligence access management North Carolina Pennsylvania
Business Analyst - Conversational AI Solutions
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Fri Jul 26 09:44:00 UTC 2024

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