| Production Support at Remote, Remote, USA |
| Email: [email protected] |
| Production Support Austin, TX/Sunnyvale, CA Provide day-to-day support for production environments, ensuring high availability and performance. Troubleshoot and resolve production issues, Execute change requests in production Monitor system performance and logs using Splunk to identify and address potential problems proactively. Collaborate with development and infrastructure teams Perform root cause analysis for incidents and implement corrective measures to prevent recurrence Document support procedures and maintain accurate records of incidents and resolutions Participate in an on-call rotation to provide 24/7 support as needed. Continuously improve support processes and tools to enhance efficiency and effectiveness. -- Keywords: information technology California Texas Production Support [email protected] |
| [email protected] View all |
| Fri Jul 26 19:41:00 UTC 2024 |