Home

Genesys Developer - Tampa, FL (Onsite) - Contract at Tampa, Florida, USA
Email: [email protected]
From:

Divya Sai,

iTech US Inc

[email protected]

Reply to:   [email protected]

Hello

This is Divya Sai from iTech US, we have an urgent Job opening from one our client, please go through below JD if you are interested, please share me your updated resume.

Role:

Genesys Developer

Location: Tampa, FL (Onsite)

Type : Contract

Description:

Genesys Developer Skillsets

Design and developing Genesys Web messaging/Chat Bot solution

Design and implement Genesys Digital Bot solution Design and implement Genesys SMS Solution

Design and implement conversation flow for Chat bot and SMS channel

Design and build custom integration to query and retrieve data from Enterprise system i.e Service Now

Design and implement Workforce management.

Design and implement Genesys-Service CTI integration

Design and implement Genesys Self Service Portal

Design and implement Knowledge Management

Design and implement Genesys Agent Assist and Intelligent support queue routing Build custom dashboard based on business requirement

Troubleshoot and resolve technical issues related to Genesys solutions.

Provide technical support and guidance to ensure optimal performance and reliability.

Collaborate with cross-functional teams to develop customized solutions..

Responsibilities:

Overall 5+ years of experience and proven experience with Genesys contact center technology. Strong understanding of telecommunications principles and contact center operations.

Proficiency in configuring and troubleshooting Genesys software components.

Excellent communication and teamwork skills.

Ability to work independently and prioritize tasks effectively.

Competencies:Digital : Chatbots / Conversational Agents, CTI Genesys

Thanks & Regards

Divya Sai Chandu

iTech US Inc,

Email:[email protected]

Ph:18028510921 Ext:308

Keywords: golang Florida
Genesys Developer - Tampa, FL (Onsite) - Contract
[email protected]
[email protected]
View all
Fri Jul 26 21:13:00 UTC 2024

To remove this job post send "job_kill 1601723" as subject from [email protected] to [email protected]. Do not write anything extra in the subject line as this is a automatic system which will not work otherwise.


Your reply to [email protected] -
To       

Subject   
Message -

Your email id:

Captcha Image:
Captcha Code:


Pages not loading, taking too much time to load, server timeout or unavailable, or any other issues please contact admin at [email protected]
Time Taken: 22

Location: Tampa, Florida