| Technical Support Analyst local to Louisiana End User at Baton Rouge, Louisiana, USA |
| Email: [email protected] |
| From: Roshan, Triwave Solutions Inc [email protected] Reply to: [email protected] Technical Support Analyst Client- State of Louisiana Mode- Onsite The primary work locations will be: State Capitol Building 900 North Third Street, Baton Rouge, LA 70802 Must be local to Louisiana 3 references and degree certificate are must. Work Location Each Contractor personnel must be available for each work location facility stated on the Resource. On-Site Facility Louisiana State Office Building The primary work locations will be: State Capitol Building 900 North Third Street, Baton Rouge, LA 70802 Governors Mansion 1001 Capitol Access Road, Baton Rouge, LA 70802 The scope of the proposed services will include the following: Provide onsite technical support including desktop imaging and deployment of end user devices with Windows 10/11 or Apple MacOS and iOS operating systems. Provide end user device support including hardware and software troubleshooting, installation, and replacement of products and components. Provide remote software and device support and problem resolution which includes troubleshooting, installation and configuration. Device support includes Mac and Windows desktops and laptops, network and desktop printers, VoIP phones, Wireless Access Points, Local Area Network hardware. Assist with Microsoft M365 SharePoint and OneDrive content management Assist with Microsoft M365 Office applications support Expertise and/or relevant experience in the following areas are mandatory: Experience installing new computer hardware, software and peripherals Experience deploying, configuring and managing Windows 10/11, MacOS, iOS and Android devices Expertise and/or relevant experience in the following areas are desirable but not mandatory: 4+ years in onsite end user hardware and software technical support Basic experience installing and troubleshooting local area network and wireless network hardware components and cabling Experience supporting and managing VoIP phones Experience administering or supporting Microsoft Sharepoint, OneDrive and Office products. Keywords: Louisiana Technical Support Analyst local to Louisiana End User [email protected] |
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| Fri Jul 26 23:04:00 UTC 2024 |