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ServiceNow Project Manager local to MA at Waltham, Massachusetts, USA
Email: [email protected]
From:

Sonu Uprati,

ValiantIQ Inc

[email protected]

Reply to:   [email protected]

Title:                     ServiceNow Project Manager

Client:                  Financial Services Client

Start Date:          ASAP

Location:             Waltham, MA (2-3 days per week onsite)

Duration:             612-month contract to hire (CANDIDATE MUST BE WILLING/ABLE TO CONVERT TO AN EMPLOYEE AFTER CONTRACT PERIOD)

Must be local to MA

Interview Process:

1st round video/phone call with portfolio manager.

2nd round video/phone call with Head of PMO.

Between 1st and 2nd, will receive employee onboarding application (includes background check and references)

3rd round will more than likely be onsite.

We are currently seeking a Project Manager with experience in managing ServiceNow projects.

Key Responsibilities

Establishing communications between project stakeholders to ensure timely decision-making and transparency

Cultivating strong relationships with technology partners to oversee and coordinate incident responses, service, operational tasks, and milestones

Communicating project timelines and dependency changes

Delivering project and work statuses, issues, and risks, as well as recommending improvements to stakeholders and leadership

Securing project task ownership and ensuring that stakeholders can execute on action items

Tracking data and key project performance indicators, identifying trends, and ensuring that projects and programs align with firm priorities

Working with the program manager within the Advisor Technology Solutions team to establish consistent processes, policies, and tracking for all service, operational, and project platform tasks 

Core Strengths and Skills

5-8 years of HANDS-ON Project Management experience, specifically on ServiceNow/Amazon Connect, or Helpdesk processes and projects

PMP

Excellent verbal, written and listening skills

Ability to communicate successfully with business subject matter experts, technology partners and home office staff frequentlyboth over the phone and in-person

Effective leader and collaborator who builds and nurtures strong relationships

Continuous learner who adapts quickly and positively to change

Financial or similar industry experience

Knowledge of incident management and program tracking software such as ServiceNow and Jira a plus

Thanks & Regards,

Sonu Uprati

Technical Recruiter- 

ValiantIQ Inc

.

"Searching Best Minds 

 Searching Best Minds"

Email: 

[email protected]

F. 

(302) 482-3672

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Keywords: Massachusetts
ServiceNow Project Manager local to MA
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Sat Jul 27 02:25:00 UTC 2024

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Location: Waltham, Massachusetts