| Urgent Hiring on :: Desktop Support Technician :: Owings Mills, MD (Onsite) at Owings Mills, Maryland, USA |
| Email: [email protected] |
| From: Sankhi Tudu, Vyze Inc [email protected] Reply to: [email protected] Job Title: Desktop Support Technician Location: Owings Mills, MD (Onsite) Duration: 12+ Months Visa: No restrictions MOI: Skype In write ups please include: Write ups are helpful to entice hiring managers for an interview & I can add those to Beeline Candidate will need their own device Job Description: This position will require you to work onsite in Owings Mills FULL TIME (not hybrid). They will need their own device in the event if they could work from home to connect via Citrix. Team: Asset Management Team - Desktop Operations - This resource will be assisting in managing the lifecycle of TRP devices Requirements: - ServiceNow is preferred - Excel- spreadsheets for tracking purposes - Inventory Operations experience - Attention to detail Continuity of having an onsite resource at Owings Mills campus Asset Management receiving room duties. This position supports the daily distribution and tracking of desktop equipment and peripherals to our associates. We are planning on backfilling this FTE role with a contingent role for Asset Mgmt needs. This resource is part of the Asset Management team Duties include receiving desktop assets, peripherals, and accessories, tracking and updating Coupa orders, updating ServiceNow tickets, shipping equipment (both interoffice and to associates homes), inventory and data reconciliation, imaging pcs and loaner laptops, occasional software installation and troubleshooting. Preparation of desktops and other equipment for disposition including removing extra components and erasing all data from assets leaving the firm. Work closely with Desktop Support to make sure tickets and equipment are properly recorded and available for deployment in Service Now. Familiarity with ServiceNow. Organizational and good written and oral communication skills. Able to work independently, but also work as a member of the team to meet the larger team goals. This resource will continue to augment current Asset Management staff to meet lease replacement schedules and complete other Asset Management responsibilities (detailed above). Over the next 6 months, we have approximately 2000 PCs to be returned as well as various projects related to Return to Office. Other projects in the pipeline will require Asset Management assistance for facilities renovations. We would be unable to meet current lease obligations and lose an onsite resource that processes the daily deliveries of desktop level assets. This role follows processes for creating new asset records in Service Now to begin life cycle management, as well as shipping and receiving responsibilities. Keywords: Maryland Urgent Hiring on :: Desktop Support Technician :: Owings Mills, MD (Onsite) [email protected] |
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| Tue Jul 30 01:39:00 UTC 2024 |