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Position: Cloud SaaS Process and Governance Specialist at Remote, Remote, USA
Email: [email protected]
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We have below role open. Please share resume to [email protected]

Position: Cloud SaaS Process and Governance Specialist

Location: Remote

Job Description:

Bachelors degree in business administration, Information Technology, or a related field and 10+ years of Enterprise Applications Operations experience.

Minimum of 5 years of experience in Cloud SaaS ERP Applications process design, SOP development, and governance in an enterprise applications environment.

Proven experience with ServiceNow model and design.

Strong understanding of RACI matrices and shared governance structures.

Excellent documentation and communication skills.

Prior Experience in implementing Enterprise Applications Operations structures and Processes.

Required Skills & Abilities

Proficiency in process mapping and design tools (e.g., Visio, Lucidchart).

Proficiency with Smartsheet, Microsoft Project, Word, Excel, PowerPoint, Sharepoint

Strong knowledge of ServiceNow and its application in enterprise environments.

Familiarity with ITIL framework and best practices.

Strong problem-solving abilities and attention to detail.

Ability to analyze complex processes and identify improvement opportunities.

Excellent communication and collaboration skills.

Ability to work effectively with cross-functional teams.

Ability to manage multiple projects and priorities simultaneously.

Strong organizational and time management skills.

Capacity to work independently and as part of a team.

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Keywords: information technology
Position: Cloud SaaS Process and Governance Specialist
[email protected]
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Wed Jul 31 20:37:00 UTC 2024

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