| NEED - Service Virtualization Engineer - Hudson County, NJ (Onsite) at Hudson, New York, USA |
| Email: [email protected] |
| From: Ayushi, Cygnuspro [email protected] Reply to: [email protected] Hi, This is Ayushi Kaushik from Cygnus Professionals. I have an urgent job requirement matching your profile. If You are Interested, Please reply with updated resume at [email protected] or directly reach me Role: Service Virtualization Engineer Location: Hudson County, NJ (Onsite) Duration: Long Term Contract JD Should have prior experience in Core Environment Creation Infrastructure EC2 servers (application servers) PaaS file share VPC/Ports etc. Virtualization (AWS AppStream) Software installation Database (SQL Server) Windows OS Runtime libraries Endur Installation DB (RDS-SQL Server) Spread server Application services File Share Configuration including directory structure. Install Endur on Virtualization (AppStream/Citrix) client software (Incl GUI) Client software to be installed on VDI for all the developers. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. Experience 4.5-8 Years Qualification B-Tech Skill (Primary): Technical Skills (ERS)-Service Virtualization-CA Service Virtualization Thanks & Regards Ayushi Kaushik Cygnus Professionals 3490 US Highway 1 Princeton, NJ 08540 E: [email protected] LinkedIn: https://www.linkedin.com/in/ayushi-kaushik-032706217 ReplyForward Keywords: database California New Jersey NEED - Service Virtualization Engineer - Hudson County, NJ (Onsite) [email protected] |
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| Wed Jul 31 21:13:00 UTC 2024 |