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ServiceNow Business Analyst :: Hybrid in Houston TX (Local Only):: No H1B at Houston, Texas, USA
Email: [email protected]
From:

Mohd Niyaz,

Sibitalent

[email protected]

Reply to:   [email protected]

ServiceNow Business Analyst

Hybrid in Houston TX

Please provide:

Top 5 Skill sets

Requirements gathering and analysis

User story creation in Azure DevOps and documentation inConfluence

Process mapping and modeling in Visio

Communication and stakeholder management

Analytical and problem-solving skills

Nice to have skills or certifications:

Knowledge of Agile and Scrum methodologies

Data analysis and visualization (Power BI)

Notes 14430:

Will work onsite every Wednesday in Houston TX (third week of the month, every UAL contractor and employee works onsite Tuesday, Wednesday, and Thursday). Not open to fully remote profiles.

Will be documentation-heavy to ensure a smooth move from one datacenter to another.

Moving from one data center to another (the application is part of this move).

Up-sell project oversees roughly fourteen applications (will be gathering requirements and inputting info into user stories to see what needs changing and updating).

Working in-tandem with another BA on this project.

Required:

Flow tools experience (Confluence) is required.

ServiceNow experience is required.

Vizio experience is required.

Strong experience with User Stories is required.

Preferred:

ADO experience is preferred.

SQL experience is nice to have, not required.

Project expected to wrap in February 2025 (Cap-Ex funded project). There may be openings on new projects once this one wraps up (possible extension). 

Description:

Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data.

Serve as thought leader for technical business processes, developing forward-thinking systems prototypes that promote increased efficiency and productivity on multiple levels

Primary Responsibilities:

Create and implement precise management plans for every project, with attention to transparent communication at all level

Perform, evaluate, and communicate thorough quality assurance at every stage of systems development

Determine and develop user requirements for systems in production, to ensure maximum usability

Partner with other stakeholder teams across business units (i.e., sales, finance, security, compliance) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams

Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties

Author and update internal and external documentation, and formally initiate and deliver requirements and documentation

Conduct daily systems analytics to maximize effectiveness and troubleshoot problems

Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations

Qualifications:

Technical Degree or related work experience

Proven experience in an analytics and systems development capacity

High proficiency with SQL language and database management

Proven analytical abilities

Practical experience generating process documentation and reports

Excellent communicator with the ability to translate data into actionable insights

Experience working with Business Objects

Knowledge of ITIL Foundations.

Thanks and Regards,

Mohd Niyaz

Email : [email protected]

Linkedin ID:-

linkedin.com/in/mohd-niyaz-362667220

Contact : +1 (936)-310-2126

Web: www.sibitalent.com

101 E. Park Blvd., Suite 600

Plano, TX - 75074

Keywords: business analyst business intelligence Idaho Texas
ServiceNow Business Analyst :: Hybrid in Houston TX (Local Only):: No H1B
[email protected]
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Thu Aug 01 22:07:00 UTC 2024

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