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Technical Project/Program Manager D365 CRM || Remote at Remote, Remote, USA
Email: [email protected]
Greeting,

Hope doing well

My name is Ankit Kumar, a Sr.
Technical Recruiter with Silverlink Technologies. We
are looking for a suitable candidate for the position, I came across your
resume and found this a perfect fit for this role. I would appreciate it
if you can provide the best time and number to reach you to discuss this
further

Title: Technical Project/Program Manager D365 CRM (no
F&O here please)

Location: Remote

Must be ok working PST hours, remote ok. Will
attend offshore calls later at night

Client: HCL

Max rate $60/hr. on CTC

Job Title/Role

Technical
PM

Mandatory Skills

Microsoft
D365 CRM (no F&O here please)

Client Interview Needed for Selection (yes / No)

-

Detailed
JD (Pl share the Detailed Description, 1 liner JD will not work)

Role Overview
:

Should have both technical (D365, Power
Platform) and Project Management experience

Worked on at least two large end-to-end D365
CE or Power Apps - Model Driven implementation

Good understanding of D365 CE business
processes and configurations.

Lead functional workshops with customers,
document requirements, and design appropriate solutions

Help customers define and document processes
when there are no processes in place

Assist technical consultants with architecting
D365 CRM or xRM system, related customizations, and reports to model the
clients organizational processes

Create and lead on functional and solution
design and specification documents

Create detailed project scope documents for
the customer, which includes both estimates for the tasks that will be
completed and the project schedule in Microsoft Project

Lead and deliver internal sessions on best
practices and new functionality and features

Advise customers on best practices for CRM
processes and user interface components

Build project timelines, estimate of level of
effort, manage milestones, and course correct projects to maintain schedule

Working experience in using Agile best
practices/Scrum/Azure Dev Ops.

Define acceptance criteria and partner with
engineering to ensure that features align with requirements

Drive User Acceptance Testing with key
stakeholders

Provide regular updates to stakeholders on
projects

Partner with business teams to ensure that
appropriate change management plans exist for the release of larger features

Orchestrate planning, communications, testing,
and stakeholder management across multiple teams.

Verify that solutions implemented capture the
benefits identified during planning.

Provide guidance to tier 1 tool support
personnel, and assist in the management of internal vendor support team

Serve as an escalation point during outages or
investigations

Work with leadership to understand broader
strategies for technology and ensure that solutions implemented follow best
practices and contribute to long term vision for organization.

Good knowledge in compliances - data,
accessibility, UI/UX, Security

Experience working with Offshore team

Minimum Six years' experience in D365 CE or
Power platform technologies

Communication skills and stakeholder management.

Excellent communication skills.

--

Keywords: user interface user experience information technology container edition procedural language
Technical Project/Program Manager D365 CRM || Remote
[email protected]
[email protected]
View all
Fri Aug 02 01:48:00 UTC 2024

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