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CX Designer - Salesforce experience !! Newark, NJ Hybrid at Newark, New Jersey, USA
Email: [email protected]
From:

Jitendra,

Tekpyramids

[email protected]

Reply to: [email protected]

Title: CX Designer - Salesforce experience

Location: Newark, NJ Hybrid Only Locals to NY/NJ (with local ids)

Contract: 6-12 months with possible extension

Interview: Video + In-person Interview

Visa: USC or Green Card Holder

Years of experience: 9+ years

Must have Active LinkedIn and Portfolio link.

Job Description:

As CX Experience Designer you'll work in a multidisciplinary team, alongside researchers, experience designers, visual designers, and developers, to deliver best-in-class, human-centered products and services. Your role will be to analyze, plan, map, and create the most valuable and contextually accurate experiences that are simple, and intuitive for customers to use. Not only will you be excited by the challenge of creating great products across multiple channels, devices, and platforms, but you will also be able to see and own the end-to-end journey as well as the detailed outcomes.

Designs next generation enterprise digital experiences

Collaborates directly with a team of product owners, marketing managers, and visual designers to create intuitive web interfaces that balance user need with business goals

Understand customer needs and identify where separate interactions should come together as one that meets that need

Arrange these separate interactions into rational screens, user flows, and digital touch-points for that product

Look for commonalities in activities across experiences where new product opportunities could be realized

Understand the core Human-Centered Design framework of an experience and design targeted improvements to that framework that accommodates new and improved process refinements and deliverables

Create and rapidly iterate interactive prototypes by task, scenario, and journey

Identify and design new cross-functional design patterns and standards

Co-creating designs with developers, marketing, and product stakeholders

Put forward new cases for design improvements with marketing and product managers

Communicate with detailed design and industry-backed decisions and be able to represent all experience touch-points

Engage and align with all multidisciplinary teams across the customer office business

Run and lead Design Thinking, Lean Business Canvas workshops, design sprints, and other collaborative activities

Analyze failure within existing experiences and identify root causes for that failure that can be translated into solutions

Identify opportunities for cost reduction and process improvement within existing services

Best Regards ,

Jitendra Singh

Technical Recruiter

Email :

jitendra.s
@tekpyramids.com

24175 Northwestern Hwy, Suite 120, Southfield, MI 48075

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CX Designer - Salesforce experience !! Newark, NJ Hybrid
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Fri Aug 02 19:19:00 UTC 2024

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