| Placement requirement for Genesys CTI Consultant in Newark, NJ (100% on-site from day 1) for Long term contract at Newark, New Jersey, USA |
| Email: [email protected] |
| From: Mohit Jaiswal, Intelligenz IT [email protected] Reply to: [email protected] Hi, I hope you and your family are doing well. I have a good position for you with my client. This point of time I don't know whether you are looking for a new job or not. But just thought if I can share the details and then confirm from you about your interest level for the opportunity. If you are interested and an available consultant, send me your most updated resumes in word format and contact details. Job Title: Genesys CTI Consultant Location: Newark, NJ (100% on-site from day 1) Duration: Long term contract Description: Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Bot etc.) applications solutioning using Genesys Cloud CX Architect. Experience in developing and implementing third party integration like AWS Lambda, Lex, Polly, and CRM (Salesforce) etc. The ideal candidate will possess a strong and well-established record of accomplishment in delivering customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, social media etc. Thorough understanding of Genesys Framework, Integration with internal and external components. Delivery credentials for Self Service and Analytics solutions enabled with speech-based interfaces and dynamic menu based on customer treatment strategies. Deep knowledge of multiple Self Service and speech recognition vendors offerings, strengths, and weaknesses, including hands-on experience with products from leading vendors such as Amazon, Genesys and Nuance. Knowledge of WFM, Reporting and Analytics. Experience in a single complex development environment or across multiple platforms. Candidate must be a Genesys Cloud CX certified professional in one or more focused solution area (Inbound, Outbound, multi-channel, Recording, Reporting, etc.) Ability to work effectively in a remote, virtual and global environment. Regards, Mohit Jaiswal Intelligenz IT Work : 646-502-7441 Maillot: [email protected] Keywords: information technology New Jersey Placement requirement for Genesys CTI Consultant in Newark, NJ (100% on-site from day 1) for Long term contract [email protected] |
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| Fri Aug 02 20:18:00 UTC 2024 |