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Looking for - Contact Center Architect - Dresher, PA (Onsite) at Center, Colorado, USA
Email: [email protected]
Hello,

I hope you are doing fine.

Please find the below Jd and share your candidate profile.

Role:

Contact Center Architect

Location:- : Dresher, PA (Onsite)

Duration: 12+ month Contract

Job Description:

5 or more years experience in NICE CXone and UC environments.

3 or more years of software development, to include design, custom and common coding (JavaScript, Python, Java, C#), and testing of real
time systems.

Experience with enterprise level CCaaS architecture for complex business needs.

Network infrastructure experience.

Experience creating and presenting to executive level stakeholders (technical and non-technical).

Desire to work in a fast-paced environment.

Excellent customer-facing presentation skills with the ability to develop new solution pitches, value propositions, and demo experiences.

Existing knowledge and/or industry certifications for NICE CXone and process automation technologies

Contact Center as a Service (CCaaS) software management and domain experience.

NICE CXone and CXone Studio Experience

1-3 years of .NET experience (C#, , Web Services, etc.)

Business Optimization: deep skills around business analysis/call centers; experience in the KPIs and best practices of call centers and
their operations.

Engineering Services: experience in specialized technical & functional areas; deep technical expertise around software engineering, programming
languages, integration, and/or databases.

Skills around business analysis/call centers; experience in the KPIs and best practices of call centers and their operations.

Proficiency in Microsoft Office products i.e., Outlook, Word, Excel, PowerPoint and Visio.

Strong technical, analytical, and problem-solving skills.

Analytical, inquisitive, service & team-oriented, friendly demeanor, early adopter.

Ability to establish and maintain strong working relationships with key internal associates and partners.

Self-motivated, attention to detail and excellent judgment skills.

Thanks & Regards

Krishna Chaudhary

Sibitalent Corp.

101 E. Park Blvd., Suite 600
,
Plano, TX 75074

Phone: 972-502-9119

Email:[email protected]

URL
:

www.sibitalent.com

Keywords: csharp Pennsylvania Texas
Looking for - Contact Center Architect - Dresher, PA (Onsite)
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Fri Aug 02 20:49:00 UTC 2024

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