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Sr. Developer - Dynamics CRM Customer Service !! Location - Remote !! at Remote, Remote, USA
Email: [email protected]
From:

Anuj,

Vyze inc

[email protected]

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Job Description -

Title: Sr. Developer/Jr. Architect - Dynamics CRM Customer Service/Field Service

Location: Remote

Duration: 6 month Contract to Hire

MOI: Skype

Your Technical & Non-Technical Skills Include:

Minimum of 3 years Dynamics 365 modules experience

Minimum of 2 years Dynamics 365 implementations experience

Minimum of 2 full lifecycle Dynamics 365 implementations

Minimum of 2 years of Dynamics 365 development experience including:

JavaScript

Plugins

PCF Controls (React/FluentUI)

TypeScript

Field Service /Sales Premium module experience

Excellent and effective communication skills in all mediums (written, verbal) and to all levels within the organization

Excellent planning and organization skills

Strong customer relationship skills

Ability to establish priorities and work independently and with the other members of the development team

Proven experience in Microsoft Dynamics 365 CRM/CE/Customer Service/Field Service

Knowledge of Omnichannel and Power Virtual Agent

Understanding of PowerApps and Customer Insights is beneficial

Experience working with or inside the Microsoft ecosystem

Proven track record operating as a player/coach - accountable for driving specific deals while also being a deal coach and mentor to pursuit team

Strong track record in complex channel and partner management

Experience in assessing and managing the opportunity and risk associated with large scale complex services/consulting engagements

The ability to develop and grow long term, high value internal relationships at the Executive level

Superior communication and personal leadership skills in a high growth environment

You Will:

Develop and execute strategies, drive proposal efforts, and provide support

Provide deep expertise in lead qualification, opportunity assessment, opportunity development, and proposal development

Act as the primary Dynamics Customer Service Subject Matter Expert on client engagements

Master of the art of the possible Customer Service/Omnichannel Customer Experience demo

Shape and lead demonstrations that solve our business problems

Consult and advise our internal stakeholders on uses of Customer Service/ Field Service technology to solve business problems

Report directly to Dynamics Enterprise Architect and collaborate on various Dynamics Initiatives.

Learn our client's business, their organization, systems, challenges, and goals

Participate in, and lead stakeholder brainstorming, discovery, planning, and design sessions

Craft the technical vision by mapping requirements to technical capabilities

Confidently present and articulate the business value of the proposed solution to business managers and executives

Build prototypes and proofs of concept (POC) to validate technical and solution decisions

Lead client facing and internal training (technology training and/or application specific training)

Contribute to continuously improving IP and demoware through creating reusable templates, sharing of knowledge, and building reusable demos

Be an innovator who can create new solutions using out-of-the-box thinking

Work directly with marketing on origination initiatives

Build relationships with third party vendors

Develop familiarity with ISV solutions for Dynamics 365 Customer Service

Keywords: container edition
Sr. Developer - Dynamics CRM Customer Service !! Location - Remote !!
[email protected]
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Sat Aug 03 01:20:00 UTC 2024

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