| SERVICENOW PROJECT MANAGER at Waltham, Massachusetts, USA |
| Email: [email protected] |
| From: Angel.s, concorditsystems [email protected] Reply to: [email protected] Job Description Title: ServiceNow Project Manager Client: Financial Services Client Start Date: ASAP Location: Waltham, MA (2-3 days per week onsite) Duration: 612-month contract to hire (CANDIDATE MUST BE WILLING/ABLE TO CONVERT TO AN EMPLOYEE AFTER CONTRACT PERIOD) Interview Process: 1st round video/phone call with portfolio manager. 2nd round video/phone call with Head of PMO. o Between 1st and 2nd, will receive employee onboarding application (includes background check and references) 3rd round will more than likely be onsite. REQUIRED WITH EACH CANDIDATE SUBMISSION LinkedIn Bio 2 PROFESSIONAL references (Manager or above). Will verifiable LinkedIn bio/work email, title, phone. We are currently seeking a Project Manager with experience in managing ServiceNow projects. Key Responsibilities Establishing communications between project stakeholders to ensure timely decision-making and transparency Cultivating strong relationships with technology partners to oversee and coordinate incident responses, service, operational tasks, and milestones Communicating project timelines and dependency changes Delivering project and work statuses, issues, and risks, as well as recommending improvements to stakeholders and leadership Securing project task ownership and ensuring that stakeholders can execute on action items Tracking data and key project performance indicators, identifying trends, and ensuring that projects and programs align with firm priorities Working with the program manager within the Advisor Technology Solutions team to establish consistent processes, policies, and tracking for all service, operational, and project platform tasks Core Strengths and Skills 5-8 years of HANDS-ON Project Management experience, specifically on ServiceNow/Amazon Connect, or Helpdesk processes and projects PMP Excellent verbal, written and listening skills Ability to communicate successfully with business subject matter experts, technology partners and home office staff frequentlyboth over the phone and in-person Effective leader and collaborator who builds and nurtures strong relationships Continuous learner who adapts quickly and positively to change Financial or similar industry experience Knowledge of incident management and program tracking software such as ServiceNow and Jira a plus Keywords: Massachusetts SERVICENOW PROJECT MANAGER [email protected] |
| [email protected] View all |
| Mon Aug 05 20:12:00 UTC 2024 |