| Genesys Developer at Tampa, FL - onsite at Tampa, Florida, USA |
| Email: [email protected] |
| From: Navneet, Siriinfo [email protected] Reply to: [email protected] Hello, My Name is Navneet Jha. I am reaching out to you today because we have your resume in our database and wanted to check if you are currently available in the market actively looking for an opportunity. Please see the below mentioned requirement and I believe you would be a good match for the role. I would appreciate if you could respond with your updated resume along with the good time to speak so we can move forward with the process. Role: Genesys Developer Location: Tampa, FL - onsite Duration: Contract to Hire Mode: Video Job Details: Role Description: Genesys developerSkillsets Design and developing Genesys Web messaging/Chat Bot solution Design and implement Genesys Digital Bot solution Design and implement Genesys SMS Solution Design and implement conversation flow for Chat bot and SMS channel Design and build custom integration to query and retrieve data from Enterprise system i.e Service Now Design and implement Workforce management. Design and implement Genesys-Service CTI integration Design and implement Genesys Self Service Portal Design and implement Knowledge Management Design and implement Genesys Agent Assist and Intelligent support queue routing Build custom dashboard based on business requirement Troubleshoot and resolve technical issues related to Genesys solutions. Provide technical support and guidance to ensure optimal performance and reliability. Collaborate with cross-functional teams to develop customized solutions.. Responsibilities: Overall 5+ years of experience and proven experience with Genesys contact center technology. Strong understanding of telecommunications principles and contact center operations. Proficiency in configuring and troubleshooting Genesys software components. Excellent communication and teamwork skills. Ability to work independently and prioritize tasks effectively. Competencies: Digital : Chatbots / Conversational Agents, CTI Genesys Best Regards, Navneet Jha D : 848-999-0314 | Email: [email protected] Siri InfoSolutions Inc , 3 Ethel Rd, Suite # 302, Edison NJ 08817. CPUC Certified We respect your online privacy. If you would like to be removed from our mailing list please reply with "Remove" in the subject and we will comply immediately. We apologize for any inconvenience caused. Please let us know if you have more than one domain. Keywords: access management Florida New Jersey Genesys Developer at Tampa, FL - onsite [email protected] |
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| Mon Aug 05 20:26:00 UTC 2024 |