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Data Operations Lead :: Chicago IL: : Contract / Full-Time / FTE /Permanent at Chicago, Illinois, USA
Email: [email protected]
Role: Data Operations Lead

Location: Chicago

Position Type: Contract / Full-Time / FTE /Permanent

We
are looking for a passionate and experienced Operations Lead to join our team.
You will play a key role in leading and managing our Data operations and
managed services support engagement, ensuring efficient and effective delivery
of services.

Responsibilities:

Lead and manage multiple teams, fostering a collaborative and productive work
environment.

Build strong relationships with clients and serve as their primary point of
contact for day-to-day data operations and managed services engagement.

Facilitate clear and effective communication between internal and external
stakeholders, ensuring everyone is aligned and informed.

Oversee daily operational activities, identifying and implementing improvements
to streamline processes and maximize efficiency.

Provide support for the operational and maintenance of the data landscape,
leading the engagement with both onsite and offshore teams.

Design, implement, and manage operational systems, processes, and policies that
are aligned with project goals and client expectations.

Prepare key metrics, including support SLA metrics and ITIL ServiceNow reports,
presenting them to clients in regular meetings.

Possess strong working knowledge of various data integration and business
intelligence tools, including Azure ADF, SSIS, Talend, Profisee, SSRS, Power
BI, Tableau, and Qlik.

Continuously develop and implement strategies for operational improvement,
driving efficiency and effectiveness.

Lead triage activities and provide support during disaster recovery (DR)
drills.

Qualifications:

Minimum of 12+ years of experience in a similar operational leadership role.

Proven experience in Operational Delivery Management and Data Operations
leadership.

Proven track record of leading and motivating teams to achieve challenging
goals.

Excellent communication, collaboration, and interpersonal skills.

Strong analytical and problem-solving abilities.

Experience working with data integration and business intelligence tools (Azure
ADF, SSIS, Talend, Profisee, SSRS, Power BI, Tableau, and Qlik).

Experience with ITIL service management principles and methodologies.

Regards

Rupesh Gupta

Sr. Technical Recruiter

Diverse Lynx LLC |300 Alexander Park|Suite #200|Princeton , NJ
08540

Office: +732-452-1006 Ext 433

Email: [email protected]
| URL:
http://www.diverselynx.com

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Keywords: business intelligence information technology New Jersey
Data Operations Lead :: Chicago IL: : Contract / Full-Time / FTE /Permanent
[email protected]
[email protected]
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Mon Aug 05 20:49:00 UTC 2024

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