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Project Manager-CT-CTDS at Hartford, Connecticut, USA
Email: [email protected]
From:
Nagajyoti,
INNOZA TECH LLC.
[email protected]
Reply to:   [email protected]

Position: Project Manager

Location: Hartford CT

Duration: 12+ Months

Client: CTDS      

Experience: 10+ Years

ONLY LOCAL CANDIDATES PLEASE

About the Role

The Agile Project Manager will support of a cross-functional project team focused on driving the end-to-end digital product lifecycle for features and products improving the overall online experience for the state. The Agile Project Manager will develop new process and methodologies for the product development leadership, consistent with the goals and objectives of the new Connecticut Digital Service. The work supports the Digital team in managing project scope and schedule, project status report, change management, governance, role identification, and business communication with the stakeholders.

Experiences Required for This Role

Project Planning & Management At least 3 years of experience and use cases with the following:

            Managing the teams Jira board

            Scrum leadership and guidance

            Defining project scope and schedule

            Focusing on regular and timely delivery of value and ensuring sprints are completed on-time

            Organizing and leading project status and working meetings

            Preparing and distributing progress reports

            Communicating plan deviations

            Performing delivery planning for assigned projects

            Defining and managing a well-defined project management process

            Championing ongoing process improvement initiatives

Risk/Issue Management & Mitigation At least 3 years of experience and use cases with the following:

            Identifying and mitigating plans

            Resolving issues to keep the project moving

            Proactively avoiding risks

            Ensuring the team meets required policies

            Making recommendations for continuous improvement

Product Owner Support At least 3 years of experience and use cases with the following:

            Supporting the Product Owner in managing expectations for project deliverables

            Managing stakeholder communications

            Helping to implement an effective system of project governance

Team Management & Team Building At least 3 years of experience and use cases with the following:

            Assisting in team development while holding teams accountable for their commitments

            Removing roadblocks

            Assigning tasks to individuals and balancing the workload across teams

            Leveraging organizational resources to improve team and individual capacity for project work

            Ensuring team members are fully engaged in the project, making a meaningful contribution and encouraging a sustainable pace

            Motivating team members

Digital Platforms, Tools and Discipline At least 2 years of experience and use cases with the following:

            Working with enterprise scale digital platforms specializing in at least 3: omni-channel service delivery, web content management, customer relationship management, identity and data integration

            Establishing continuous improvement/delivery pipeline to continually improve products post-launch based on customer research and feedback

            Leading documentation and communication throughout the product lifecycle for both technical processes and cross-functional teams affected by new change

            Using of productivity, communication, and analysis tools to manage iterative delivery, such as JIRA/Confluence, Google Analytics, Git Repository, Microsoft Teams, Microsoft Office (Word, PowerPoint, Excel)

Knowledge, Skills, and Ability

Project Management

            Experience with Jira and Confluence

            Developing and supporting modern, agile product and project management processes

            Establishing the project environment necessary to operate as a high performing cross-functional team in partnership with stakeholders

            Building and clearly communicating the vision, strategy, roadmap, and resources required for delivery

            Scoping, prioritization, and translation of technical and design tasks into delivery plans

            Government-specific task management

            Data-driven decision-making

Performance in Complex Situations

            Communication and collaboration with state-wide partners

            Clearing challenges for team members

            Comfort in blazing a path through an ambiguous work environment

            Judgement fitting to the ever-changing environment

            Ability to juggle multiple project workstreams

Service Design Team Building

            Supporting teammates skills and behaviors development and delivery

            A balance between strong domain expertise and flexibility

            Prioritization, organization, and triage in an independent environment

            Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment

            Ability to maintain strict confidentiality

            Judgement in dealing effectively and diplomatically with all levels of government staff

Preferred Skills & Qualifications

Other Desirable Skills

            2 years of user-centered design

            2 years of user research and analytics

            2 years of management/supervisory experience

            2 years of customer relationship management platforms such as Salesforce

            3 years of web content management platforms such as Sitecore

About the Role

The Agile Project Manager will support of a cross-functional project team focused on driving the end-to-end digital product lifecycle for features and products improving the overall online experience for the state. The Agile Project Manager will develop new process and methodologies for the product development leadership, consistent with the goals and objectives of the new Connecticut Digital Service. The work supports the Digital team in managing project scope and schedule, project status report, change management, governance, role identification, and business communication with the stakeholders.

Administrative Considerations

The Agile Project Manager will work as part of an iterative team using agile sprints. Work will be assigned based on items in the product backlog associated with Website Improvements. These tasks may be adjusted, reduced, or expanded as the project progresses through various phases. The contract employee shall be expected to maintain and provide written documentation on any work performed in conjunction with this engagement.

The engagement will be for a term of up to 12 months. All work will be performed in eight (8) hour shifts, Monday to Friday, excluding State holidays. If workflow dictates an on-site presence is not needed, consultant may work remotely. All extended remote work will need approval by Chief Digital Officer or the designated manager. Payment will be on a time and material basis and paid only for hours worked. Travel to various state offices will be required. State Agencies are located in downtown Hartford and the Greater Hartford area. Local Travel Reimbursement is not provided.

Use of State Resources: The contractor will share a dedicated office space and will be provided with all computer hardware and software needed to execute and perform the duties for this program.

Security/Privacy Considerations: Information accessible by the contractor may be sensitive, confidential or subject to the Privacy Act and/or HIPAA considerations. Contractor personnel must be familiar with and comply with the provisions of appropriate regulations and/or instructions. Signing of a confidentiality agreement will be required. Daily sign-in to the facility may be required. The contractor employee must always display an access badge while present in state facilities. A background check will be required.

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Wed Nov 23 01:19:00 UTC 2022

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Location: Hartford, Connecticut