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D365 CE Team lead at Remote, Remote, USA
Email: [email protected]
Indiana location preferred

Role : D365 CE Team lead

Location : Remote with some travel (Carmel Indiana)

Duration : Long Term

MOI : Phone/Skype

Manager Wants:

Solid D365 CE Dev

Field Service is Great but Price Point and them being a Good, Reasonable person is more important

Someone who can act as the Team Lead

Team & Project Insight:

Field Service Module within CE

This is specifically for the Stanley Business Unit; The Field Service Module is responsible for the scheduling/billing/record management for all of the Stanley Business Units Service (Repair) Work.

Field Service is also directly connected to the ERP side of the platform

This Module would have about 800 Users during Peak Usage; Spread across 50 US-based Service Centers

Team

3 Devs

2 Off-Shore (One Mid-Level & One Junior)

1 Dev Support/DevOps Resource who tests/pushes ode into production

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The Senior IT Technical Analyst is responsible for managing Dynamics 365 CE Field Service, ideal candidate possess strong technical expertise in configuring, customizing, and supporting the platform. This role will play a key role with current implementation and further enhancing the application with solutions to meet our organizations business needs. Key aspect of the role is to work with functional leads and business analyst to gather requirements for translating to technical design and delivery in meeting the business goals.

Responsibilities:

Drive design, development and deployment of Dynamics 365 Field Service ongoing implementation & enhancement

Analyze Business Requirements: Collaborate with business analysts and cross function ERP IT teams, following DevOps process to deliver solution

Customize and configure with business processes, including entities, forms, workflows, and business rules.

Develop and deploy custom plugins, workflows, Power Automate Flows and scripts to extend the functionality of Dynamics 365 Field Service.

Participate in cross functional design for integrations between Dynamics 365 Field Service and other systems, such as Salesforce, FinOps, and third-party applications.

Create and maintain documentation, including technical design specifications, architectural guidelines, and best practices of D365 Field Service application

Stay Up-to-Date with Industry Trends: Continuously stay informed about the latest updates and trends in field service management and Microsoft Dynamics 365 Field Service. Proactively identify opportunities for system optimization and recommend improvements

Manage the ongoing support, maintenance, and new features of D365 Field Service application with software updates

Requirements:

Bachelor's degree in Computer Science, Information Systems or related field

Minimum of 3 - 5 years of experience as Field Service Technical analyst/developer

Knowledge of configuring and customizing Microsoft Dynamics 365 Field Service and Mobile app

Proficient with Power Platform Apps, Automate flow to extend Dynamics 365 Field Service

Experience working with or integrating with 3
rd
party service applications using APIs, web Services and middleware

Experience working with Microsoft Dynamics 365 Field Service integrated with FinOps is a big plus

Energetic personality who excels in collaboration and teamwork

Keywords: information technology container edition
D365 CE Team lead
[email protected]
[email protected]
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Tue Aug 06 21:31:00 UTC 2024

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