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Remote || Senior Java Software Engineer - Contact Center/Telephony || 12+ years of experience || USC, GC and EADs Only at Oakland, California, USA
Email: [email protected]
Hello,

Hope you are doing well and good.

This is Harsh from HighFalutin, I have an urgent requirement for one of my clients for the position of Senior Java Software Engineer - Contact Center/Telephony.

Please have a look at the JD below and share your updated resume if interested.

Title- Senior Java Software Engineer - Contact Center/Telephony

Location- Oakland, CA

Skills:

Java language knowledge for building services and micro services such as Restful with JSON and/or SOAP with XML based request/response required
Implementing design patterns, algorithms and applying innovative methodologies experience required
Oracle Database interaction technologies such as Hibernate, JDBC and/or SQL knowledge required.
Git/GitHub or any other distributed version control systems knowledge required
Jenkins, CloudBees and/or CI/CD systems working experience required
IVR Technology and VUIs (Call Flows) knowledge preferred
Contact Center operations and technologies knowledge preferred
Telephony and multi-channel capabilities knowledge preferred
Nuance MIX and/or Genesys Pure Cloud knowledge preferred
UI framework knowledge such as Angular, React and/or Node preferred
Natural Language and Voice Biometrics knowledge preferred
AGILE, JIRA, and Confluence experience preferred
Strong interpersonal and communication skills, strong organizational skills, resourcefulness, attention to detail and drive for excellence
Troubleshoot issues based upon customer experience, perform a root cause analysis, recommend corrective actions and lead resolution efforts Responsibilities:

The Senior Software Engineer will help build the Next Gen Applications Suite. Along with writing effective code, the position will be responsible for designing, building, delivering and maintaining a highly scalable set of products and applications. The incumbent will use industry best practices and work collaboratively with a cross-functional team of product managers, UX designers, architects, principal engineers, software engineers, test automation team and DevOPS engineers.

Participates in architectural design, system analysis, and programming activities on application software; this may often require independent research and study
Develops high-quality and production-ready software by using best-practice data structures, algorithms, design patterns, and frameworks that are maintainable, scalable, responsive, and secure
Writes highest quality code with utmost attention to scalability, security and performance and with an end-to-end mindset from conception to delivery and production support, owning specifications, quality, release deployments and monitoring of production health.
Produces complete, simple, and readable technical documentation for everything developed and maintains a team culture of documenting everything
Tests and ensures quality of all code that developed in line with principles of test-driven development and continuous delivery, utilizing test automation frameworks wherever possible
Participates in code-reviews, provides technical guidance and mentors software engineers
Collaborates closely with Engineering leadership, Product Managers, Designers, Test Automation and other teams and business units to define, prioritize, sequence and scope business and functional requirements and drive results.
Instruments infrastructure and application performance monitoring, capacity management, alerting, tools instrumentation and metrics (KPI) management
Performs impact assessment of product (hardware, software) upgrades
Assists in planning, coordinating, and executing engineering projects
Supports and collaborates with other Engineers through evaluation, design analysis, and development phases
Maintains knowledge, ensures competency and compliance with policies and procedures, in order to be the technical expert while collaborating with cross-functional teams

Th
anks & Regards,

Harsh

Senior Technical Recruiter

HighFalutin LLC

30 N Gould St, Ste R Sheridan, WY 82801

[email protected]

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Keywords: continuous integration continuous deployment user interface user experience rlang information technology California Wyoming
Remote || Senior Java Software Engineer - Contact Center/Telephony || 12+ years of experience || USC, GC and EADs Only
[email protected]
[email protected]
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Wed Aug 07 02:44:00 UTC 2024

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Location: Oakland, California