| Cisco Call Manager - Migration Engineer SME with data migration from Syntellect or Apropos to OneReach + Cisco software, Cisco IP phones, and voicemail Exp needed. at Cary, North Carolina, USA |
| Email: [email protected] |
| From: Narayana Rao 3MKLLC, 3MK Software Solutions LLC [email protected] Reply to: [email protected] Hello, Greetings for the day!!! Please review the below roles and advise the best time to connect with you. If you are interested, you can reach me on Linkedin: www.linkedin.com/in/narayanarao2 and share resumes to [email protected] Title: Cisco Call Manager - Migration Engineer SME with data migration from Syntellect / Apropos to OneReach + Cisco software, Cisco IP phones, and voicemail Exp needed. Location: Cary, NC (On-Site) Duration: 3+ Months Rate : Open / hr Job Description: Must have skills: Client will be migrating their service desk on Cisco Call Manager from Syntellect/Apropos to OneReach. Candidate that is an expert is needed on those systems to perform the technical migration. Candidate must be able to understand the overall outcomes of a data migration from Syntellect/Apropos to OneReach being required and operate independently to achieve those outcomes. The primary responsibility of a Cisco Call Managers is to develop and implement the physical design and architecture of computer networks. They are also involved in certain aspects of LANs and WANs, and VoIP, too. It is the responsibility of the Cisco Call Manager to deploy, troubleshoot, monitor and optimize IP telephony, voice, and video and mobility solutions. The professionals will assist and lead the design and implementation of Cisco Unified Communication products. They have to play an active role in software upgrades on existing Cisco voice deployments. The job role also involves providing technical assistance to Network Analysts & Network Professionals. The Cisco Call Manager must also identify and resolve the issues relating to the Cisco software, Cisco IP phones, and voicemail. They should coordinate with other hardware and software professionals relating to networks and telecommunications. It is the Cisco Call Manager duty to be the primary point of contact for any queries relating to ISP outages and other issues. The professionals should create, analyze and troubleshoot the call flows and look into call detail records. They should understand its role in the complex multi-component environment. The Cisco Call Manager will design and deploy solution for the multi-site environment in Cisco technologies. They have to showcase strong passion and capabilities in innovation and advancement in contact center technologies and concepts. The Cisco professional should own the technical design and development of cross-functional, multi-platform application systems. The manager must also play a proactive role in troubleshooting network cabling issues. They should utilize monitoring tools to track network performance, and resolving problems relating to it. The professional must know how to properly use network analyzers, memory testers and a variety of electronic testing equipment. They should work in collaboration with business partners, architects, and other departments. The manager needs to identify the technical and functional needs to determine the priorities. They should work with the performing teams to deliver new capabilities in a business application. The manager must analyze, define and document requirements for data, workflow, logical processes, hardware, and operating system environment. The executives must assist in projects requiring network and telecommunications infrastructure and support. They should ensure maximum network performance, to avoid downtime. The professional must be the first one to offer any technical assistance relating to post-installation networking issues. The Cisco Call Manager is responsible for key system design and integration decisions. They should communicate decisions to individuals implementing the system. The professional will have to coordinate coding, testing, implementation, and documentation of unified communication solutions. They offer administrative and end-user training for call centers when needed. The other duties of the Cisco Call Manager include collaborating with external organizations to resolve the significant issues. They must acquire network equipment, such as routers, switches, and servers and monitor server rooms and closet sensors. They should prepare client documentation including Network designs, Network Assessments, Implementation Plans, and post-implementation documentation. The professionals assist with trouble tickets as on need basis or on a scheduled rotation basis. It is advantageous to have experience with network fundamentals including TCP/IP networking (IPv4/IPv6). The professionals must document activities relating to the maintenance of equipment and manage both planned and unplanned network maintenance and outages. They are responsible for keeping themselves up-to-date with new developments relating to Cisco collaboration and ISPs. Thanks & Regards, Narayana Rao Sr Manager (Recruitments) 3MK Software Solutions LLC Email: [email protected] Website: http://3mkllc.com/ Connect me on Linkedin too for daily updates and REQUIREMENTS: linkedin.com/in/narayanarao2 Note: WANT TO GET MY DIRECT CLIENT REQUIREMENTS DAILY Please click on below link and clink on Ask to join Group Keywords: information technology North Carolina Cisco Call Manager - Migration Engineer SME with data migration from Syntellect or Apropos to OneReach + Cisco software, Cisco IP phones, and voicemail Exp needed. [email protected] |
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| Wed Aug 07 22:32:00 UTC 2024 |