Remote PST Time Zone :: Certified ServiceNow Implementation Specialist in ITSM. :: at Remote, Remote, USA |
Email: [email protected] |
Title: Certified ServiceNow Implementation Specialist in ITSM . Location Remote work on Pacific time. Duration: 12-months Certification and degree copy are required to present to the client. Three references are required to present to the client. Job Description Certified ServiceNow Implementation Specialist Candidates will have at least 10-years working in Information Technology which at least three (3) years of hands-on experience in implementing and configuring ServiceNow ITSM, including participation in at least one full cycle implementation. ServiceNow Certified Implementation Specialist in ITSM Extensive knowledge of JavaScript Familiarity with UI, SQL, HTML and CSS Knowledge of XML and structural programming concepts Knowledge of ITIL processes Experience in developing ServiceNow report Experience in ServiceNow Playbook development Experience in inbound and outbound data exchange development between ServiceNow and other systems via API (REST and SOAP) Familiar with Remedy ITSM, Microsoft PowerBI, ServiceNow CSM, ServiceNow NowAssist is preferable Scope of Services Develop ServiceNow ITSM technical implementation and migration plan Install, configure and customize the ServiceNow ITSM platform (business rules, UI policies, workflow, playbook, tableetc) to align with requirements Migrate configurations, user access, service requests, incident, workorder, change requests from an existing system to ServiceNow ITSM Configure integrations between ServiceNow and other systems to enable seamless communication and data exchange using APIs and data load Create reports for ITSM data in ServiceNow and Microsoft PowerBI Review current LAUSD ServiceNow CSM setup and assist with troubleshooting issues Analyzes system performance and adjusts various tuning parameters or code for best performance Performs unit test, UAT, stress test scenarios with technical staff Implement on-going enhancements requests Thanks and Regard Shivam Ojha Technical Recruiter CloudSpace LLC Email: [email protected] Linkedin :: https://www.linkedin.com/in/shivam-ojha-a5b24b27b/ Address : 1909 J N, Pease Place, Suite 201, Charlotte, NC 28262 Keywords: user interface North Carolina Remote PST Time Zone :: Certified ServiceNow Implementation Specialist in ITSM. :: [email protected] |
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Thu Aug 08 19:51:00 UTC 2024 |