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Remote PST Time Zone :: Certified ServiceNow Implementation Specialist in ITSM. :: at Remote, Remote, USA
Email: [email protected]
Title: Certified ServiceNow Implementation Specialist in ITSM
.

Location Remote work on Pacific time.

Duration: 12-months

Certification and degree copy are required to present to the client.

Three references are required to present to the client.

Job Description

Certified ServiceNow Implementation Specialist
Candidates will have at least 10-years working in Information Technology which at least three (3) years of hands-on experience in implementing and configuring
ServiceNow ITSM, including participation in at least one full cycle implementation.
ServiceNow Certified Implementation Specialist in ITSM
Extensive knowledge of JavaScript
Familiarity with UI, SQL, HTML and CSS
Knowledge of XML and structural programming concepts
Knowledge of ITIL processes
Experience in developing ServiceNow report
Experience in ServiceNow Playbook development
Experience in inbound and outbound data exchange development between
ServiceNow and other systems via API (REST and SOAP)
Familiar with Remedy ITSM, Microsoft PowerBI, ServiceNow CSM, ServiceNow
NowAssist is preferable

Scope of Services
Develop ServiceNow ITSM technical implementation and migration plan
Install, configure and customize the ServiceNow ITSM platform (business rules, UI
policies, workflow, playbook, tableetc) to align with requirements
Migrate configurations, user access, service requests, incident, workorder, change requests from an existing system to ServiceNow ITSM
Configure integrations between ServiceNow and other systems to enable seamless
communication and data exchange using APIs and data load
Create reports for ITSM data in ServiceNow and Microsoft PowerBI
Review current LAUSD ServiceNow CSM setup and assist with troubleshooting
issues
Analyzes system performance and adjusts various tuning parameters or code for
best performance
Performs unit test, UAT, stress test scenarios with technical staff
Implement on-going enhancements requests

Thanks and Regard

Shivam Ojha

Technical Recruiter

CloudSpace LLC

Email: [email protected]

Linkedin :: https://www.linkedin.com/in/shivam-ojha-a5b24b27b/

Address : 1909 J N, Pease Place, Suite 201, Charlotte, NC 28262

Keywords: user interface North Carolina
Remote PST Time Zone :: Certified ServiceNow Implementation Specialist in ITSM. ::
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Thu Aug 08 19:51:00 UTC 2024

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