| Kore.Ai, Conversational AI - Malvern, PA at Malvern, Alabama, USA |
| Email: [email protected] |
| From: Mahesh Kumar, KK Associates LLC [email protected] Reply to: [email protected] Hi, We have below job opportunity with one of our clients. If you have any matching profiles please get in touch with me. Role name: Developer Role Description: Excellent communication and writing skills. Exceptional creative thinking, writing and persona building skills 2+ years experience in linguistic analysis, Conversation design, copy editing, or similar role preferred, in Content development roles. Innovative thinker with the ability to come up with creative solutions. Team player with excellent interpersonal skills and ability to influence, collaborate and communicate to internal resources and external vendors Designs Conversation Scripts, Bot Responses and user journey to create consumer facing Chatbots with personality, character and human user interactions. Responsible for Designing and testing of chat conversations, flows, and user journeys based on different bot personas. Creative thinking of users conversational journey with a bot. Thinking of different ways in which a user can speak with a Human or Bot agent. Liaison between Delivery team in order to ensure delivery of intelligent and intuitive conversations for ease of customer understanding. Develops mockups, flows, redlining and other creative prototyping related items. Operates with a customer first mindset and designs client centric experiences end-to-end to solve inquiries via multiple channels & touchpoints Competencies: Digital : Chatbots / Conversational Agents, Digital : Conversational Experience (CX) Experience (Years): 4-6 Essential Skills: Introduction to KORE.ai, SmartAssist, IVR Technologies. Java, Java Script, Python, XML, Web Services API experience is preferred. Analytical, Problem Solving and Coordination Skills Familiarity with chatbots, voice enabled devices, or other conversational channels. Ability to understand and write JavaScript. Familiarity with social channels like Slack, FB, Twitter, Skype, MS Teams etc. Storyteller and editorial mindset with an ability to predict audience preferences Desirable Skills: Excellent communication and writing skills. Exceptional creative thinking, writing and persona building skills 2+ years experience in linguistic analysis, Conversation design, copy editing, or similar role preferred, in Content development roles. Innovative thinker with the ability to come up with creative solutions. Team player with excellent interpersonal skills and ability to influence, collaborate and communicate to internal resources and external vendors Designs Conversation Scripts, Bot Responses and user journey to create consumer facing Chatbots with personality, character and human user interactions. Responsible for Designing and testing of chat conversations, flows, and user journeys based on different bot personas. Creative thinking of users conversational journey with a bot. Thinking of different ways in which a user can speak with a Human or Bot agent. Liaison between Delivery team in order to ensure delivery of intelligent and intuitive conversations for ease of customer understanding. Develops mockups, flows, redlining and other creative prototyping related items. Operates with a customer first mindset and designs client centric experiences end-to-end to solve inquiries via multiple channels & touchpoints Country: United States Branch | City | Location: Iselin, NJ(South) Malvern Malvern, PA BA Recruiter Name: Meghana Dwarakh Email is the best way to reach me if I missed your call Regards, Mahesh Kumar KK Associates LLC. 8751 Collin McKinney Pkwy, # 1302, McKinney, TX 75070 555 Metro Place North, Suite # 100, Dublin, OH 43017 Direct: 925-298-0978 Email: shetty.m @kksoftwareassociates.com Web: www.kksoftwareassociates.com Keywords: business analyst artificial intelligence microsoft New Jersey Ohio Pennsylvania Texas Kore.Ai, Conversational AI - Malvern, PA [email protected] |
| [email protected] View all |
| Fri Aug 09 01:28:00 UTC 2024 |