| M365 Technical Lead at Remote, Remote, USA |
| Email: [email protected] |
| From: Pranshu, K&K Global Talent Solutions Inc [email protected] Reply to: [email protected] Role: M365 Technical Lead Location: Cleveland, Ohio, United States Must have : M365, Collaboration, Exchange, Teams, Right Fax Need Local with Local DL Technology: Microsoft Azure Microsoft Exchange 2016/2019 (Standalone/Hybrid) Microsoft Office 365 Microsoft M365 Security and compliance center Email Gateway Solution (Proofpoint) Active Directory PowerShell SharePoint Online and OneDrive MS Teams ServiceNow Roles and Responsibilities (M365 Lead): Create/Manage incidents/Requests/tasks/Change Management in ServiceNow. Handle client calls on Dailly/Weekly/Monthly basis. Prepare Daily/Weekly/Monthly reports for SW M365. Daily calls with team members to understand the concerns and challenges. Prepare the performance improvement plan for the team members if any. Manage Everbridge alerting system to map the on-call resources accordingly. Flexible for rotational shifts. Handle any escalations or Critical issues on time and guide the team accordingly. Fix the vulnerability related issues in Exchange 2016 servers. Keywords: microsoft M365 Technical Lead [email protected] |
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| Fri Aug 09 03:28:00 UTC 2024 |