| Hybrid Role-Service Delivery Manager ,WA; Bellevue at Bellevue, Washington, USA |
| Email: [email protected] |
| Hybrid Role-Service Delivery Manager ,WA; Bellevue I am Tiru, a recruiter with Pyramid Consulting, Inc. a leading staffing organization. I came across your profile in one of the job boards and feel that your skills and professional experience would be a good fit for a position with one of our premier clients. Please review the job description below. If you are interested in this position please forward your updated resume for immediate consideration and preferred time to discuss this opportunity further. Title: Hybrid Role-Service Delivery Manager ,WA; Bellevue Location: WA; Bellevue Duration: Must have Skills Please look for Service Delivery Manager with strong experience in various ITIL areas like Incident management, Service Management, Problem management, Change management etc, along with knowledge in one of the cloud platforms (AWS, Azure). Skill 1 Yrs of Exp Incident Management Skill 2 Yrs of Exp Service Management Skill 3 Yrs of Exp Problem Management Skill 4 Yrs of Exp Change Management Skill 5 Yrs of Exp - cloud platform (AWS, Azure) Responsibilities:Oversee delivery of multi-cloud support service by coordinating efforts of multiple teams to ensure timely and high-quality response. Responsible for ensuring compliance with defined service level agreements(SLA) and Key performance indicators (KPI)Track and monitor the performance of services, identify areas for improvement, and implement changes as needed. Continuously evaluate and improve processes to ensure that services are delivered efficiently and effectively. Foster positive work environment and build culture of automation & innovation to improve service delivery performance. Maintain positive relationship with all stakeholders and ensure proactive response to their inquiries and concerns. Prepare operational/strategic reports based on defined cadences and present to Steering & Operational committees. Proactive identification of issues and risks, prepare strong mitigation/resolution plans. Experience:10+ years of progressive experience working as a Technical Delivery Manager or Service Delivery Manager. Strong multi-cloud (preferred AWS & Azure) and operations management skills. ITIL or similar certifications strongly preferred. Excellent communication, research, analytical, and documentation skills. Ability to handle multiple, concurrent activities; manage teams effectively and be responsive to users and stakeholders in a timely manner. Thanks and Regards, Tiru Nagaraju Recruiter Pyramid Consulting, Inc 3060 Kimball Bridge Rd, Suite 200 Alpharetta, GA Email: [email protected]; Desk: (404) 418-4456 Web: www.pyramidci.com USA | Canada | UK | India | Singapore (678)514-3500 How am I doing My goal is to provide you with excellent service. If you have questions, suggestions, feedback about your experience, or need to escalate an issue, feel free to mail at [email protected] Pyramid Consulting uses the contact information you provide to us to contact you about our products and services and as described in our Privacy Policy. If you are not looking for jobs, you can share this email with your friends/relatives who might get benefited. . . Nagaraju Nagaraju Sr. Executive - Resourcing M +1 (404) 418-4456 E [email protected] www.pyramidci.com How am I doing free to reach out to my manager Mohammed Quddus at [email protected] . . Nagaraju Nagaraju Sr. Executive - Resourcing M +1 (404) 418-4456 E [email protected] www.pyramidci.com How am I doing free to reach out to my manager Mohammed Quddus at [email protected] . . Nagaraju Nagaraju Sr. Executive - Resourcing M +1 (404) 418-4456 E [email protected] www.pyramidci.com How am I doing Mohammed Quddus at [email protected] -- Keywords: access management information technology Georgia Washington Hybrid Role-Service Delivery Manager ,WA; Bellevue [email protected] |
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| Fri Aug 09 18:56:00 UTC 2024 |