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Job Opening For - ServiceNow Positions - Contract - Plano TX/Mclean VA (Hybrid) at Plano, Texas, USA
Email: [email protected]
Hello Bench sales,

Greetings from Prem - Talent Acquisition Team - Teamware Solutions Inc.

Kindly Go through it and Revert back as soon as possible

Roles :

ServiceNow ITOM Developer ,
SNOW ITOM Architect ,
SNOW Project Manager Catalogue ,
SNOW Senior Architect

Location : Plano TX/Mclean VA (Hybrid)

Job Type : Contract

Job Description:

ServiceNow ITOM Developer :

Must Have Experience

Experienced in implementation of ITOM solutions using industry best practices.

Hands-on development includes creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules.

Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods.

Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.

3rd party software integrations with ServiceNow

Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.

MID Server management experience

Experience in multiple ServiceNow implementations

SNOW ITOM Architect :

Must Have Experience

Solutioning and Design the ITOM solution using industry best practices.

Advise, design and configure integration solutions between ServiceNow and other CMDB tools.

Experience with CMDB design, architecture and implementations with a fair understanding of ServiceNow CMDB model and extensions

Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules

Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods

Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.

3rd party software integrations with ServiceNow

Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.

MID Server management experience

Experience in multiple ServiceNow implementations

Lead the configuration and customization of ServiceNow instances.

Good to have Experience

Experience in application architecture, infrastructure architecture, database architecture, networking, and distributed systems

Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation

Understanding of Application and Technology Portfolio Management

Experience with discovery technologies (ADDM, TADDM, UD, etc.)

Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP

Experience of custom applications development

Experience in working on Performance Analytics

Design and modification of ServiceNow Service Portal.

Domain Separation and designing the Process and data flow within various domains

Knowledge of LDAP/Active Directory/SSO.

Review existing set up and provide best practice recommendations in line with the OEM

Monitor health, usage and compliance of ServiceNow systems.

Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.

Experience with HTML coding and Jelly script strongly preferred

Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.)

Professional

5+ years of experience with ServiceNow required

8+ years of experience with IT Industry required

Academics

Certification as ServiceNow System certified administration

CIS in Discovery, Service Mapping, Event Mgmt, Cloud Mgmt

Certified Implementation Specialist- ITSM

ITIL Foundations certification is preferred.

Bachelors degree or equivalent combination of education and experience.

SNOW Project Manager :

Role Overview

Service Management Project Manager, a self-driven individual who would be accountable for managing & driving end-to-end ITSM programs (constituted of multiple projects). Examples of projects could be e.g. to implement various ITIL processes utilizing tools like ServiceNow etc., service catalog transformation, drive automation across IT services & respective technical processes etc.

Job Description:

Collaborating with stakeholders to assess project requirements, review strategies, Drive decision, implementation, and governance.

Managing several key/strategic projects at any given point in time preferably for ITSM

Stakeholder Management (internal/ client) up to the Director/ VP career stage while ensuring high levels of client satisfaction.

Handling commercial acumen i.e. Estimation, Budgeting, Earned Value Analysis, Maintaining GM & OI

Maintaining strong business communication, presentation, and conflict management

Maintaining and delivering quality metrics, burn down charts, progress, and status reporting at Portfolio Level

Managing relationships & status reporting within the organization, with clients & applicable third parties

Managing internal and external dependencies for the projects

Create and track a plan to deliver the program goals, including the technical implementation plan.

Manage dependencies across platform and technology teams to deliver transparency and visibility for key deliverables.

Scope (requirements)/ backlog management, quality management and risks and issues management

Create & manage end-to-end program plans.

Accountable for end-to-end delivery of overall project

Accountable & lead to deliver agreed solutions with agreed quality.

Desired Skills/Requirements:

Graduate (minimum), MBA (IT/Operations) is preferred.

8-10 years of minimum project management experience in IT

ITIL or ITSM certifications preferred. PMP certification is desirable.

Exposure to Service Management tools like ServiceNow, Summit, Cherwell, BMC Remedy, HPSM or any other equivalent industry standard ITSM tool (ServiceNow or Summit is preferred)

SNOW Senior Architect :

JD

ServiceNow Architect (8-10 Years)

Experienced in implementation of ITSM solution using industry best practices.

Experienced of implementing ITSM + (one of ITOM, ITBM, GRC, CSM, HRSD)

Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound

Good experience of Service Portal and widget creation

Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation.

Knowledge of Authentication via Auth 2.0, certificates, and Mid Server

Must Have Experience

Implemented ServiceNow project in Domain separated instance.

Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmts. and Orchestration use cases.

Good knowledge of MID Server installation and management

Experience of custom applications development

Experience of LDAP/Active Directory/SSO implementation

Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation.

Good to have Experience.

Experience in working on Performance Analytics

Design and modification of ServiceNow Service Portal.

Review existing set up and provide best practice recommendations in line with the OEM.

Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.

Experience with HTML coding and Jelly script strongly preferred.

Academic and Professional Experience

5+ years of experience with ServiceNow required.

8+ years of experience with IT Industry required.

Certified System Admin

CIS-ITSM, Certified Application developer, CIS-Discovery, CIS-Service Mapping

ITIL Foundations certification is preferred.

Bachelors degree or equivalent combination of education and experience.

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Thanks & Regards

Prem kumar | Executive Talent Acquisition

Teamware Solutions INC

E : [email protected] |
W: www.teamwaresolutions.net

8951 Cypress Waters Blvd, Suite #1092, Dallas Texas 75019

08/09/24, 08:32:57 AM

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Keywords: user interface access management information technology golang California Texas Virginia
Job Opening For - ServiceNow Positions - Contract - Plano TX/Mclean VA (Hybrid)
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Fri Aug 09 21:04:00 UTC 2024

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