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SRE Analyst || Dallas, TX ll Onsite at Dallas, Texas, USA
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From:

Sona Chhabra,

SMART IT FRAME

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H

ello,

I tried reaching you for below role. Please find the detailed job description and let me know your interest.

Position: SRE Analyst

Location: Dallas, TX

Experience 10+ Years

Duration 12+ months

Job Description

Triages issues based on customer reviews in the Apple/Play Store for the mobile app.

Tracks issues using Apptentive.

Publishes weekly and monthly reports to leadership.

Analyze the Functionality, APIs and provide inputs to respective Squad teams

Assists SRE in finding better root cause analysis (RCA) of any issue, once issues are identified, JIRA tickets are created with detailed information.

Works with QA and Dev teams to reproduce/follow up reported issues.

Creates alerts and dashboards in Quantum Metric and Logstash.

Identifies the percentage of customer impact, overall traffic, and potential impact.

Keywords: quality analyst information technology Texas
SRE Analyst || Dallas, TX ll Onsite
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Fri Aug 09 22:27:00 UTC 2024

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Location: Dallas, Texas