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LOOKIG FOR SRE analyst Dallas,TX onsite at Dallas, Texas, USA
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jayaprakash,

kksoftwareassociates.com

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Title: SRE analyst

Location:Dallas,TXONSITE

Duration: 12+ Months

Role Description:

Triages issues based on customer reviews in the Apple/Play Store for the mobile app.

Tracks issues using Apptentive.

Publishes weekly and monthly reports to leadership.

Analyze the Functionality, APIs and provide inputs to respective Squad teams

Assists SRE in finding better root cause analysis (RCA) of any issue, once issues are identified, JIRA tickets are created with detailed information.

Works with QA and Dev teams to reproduce/follow up reported issues.

Creates alerts and dashboards in Quantum Metric and Logstash.

Identifies the percentage of customer impact, overall traffic, and potential impact.

Competencies: Performance Monitoring

4693253594

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Keywords: quality analyst
LOOKIG FOR SRE analyst Dallas,TX onsite
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Fri Aug 09 22:57:00 UTC 2024

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