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Networking Support Engineer - Dallas, TX - Onsite at Dallas, Texas, USA
Email: [email protected]
From:

Sukumar,

GAC Solution Inc

[email protected]

Reply to: [email protected]

Greetings,

My name is Sukumar, and I represent GAC Solution Inc., a staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. We have excellent domain expertise in all verticals. Repositioning professionals is what we do, and we do it very well.

I am reaching out to you today as your profile matches an immediate job opportunity we have with our premier client.

Please take a look at the job description below and let me know your interest.

Role: Networking Support Engineer

Location: Dallas, TX - Onsite

Contract

Job Description:

What youll do:

Oversee the technical analysis and the validation and testing of the solution

solution Testing and support in Customer environments and finding resolution with help of internal teams.

Provide support to the customer teams on operation and troubleshooting of the solution.

Prepare all the documents needed to assist the solutions into the customer environment

Execute end-to-end test plan for solution & are responsible for the validation and acceptance of the solution with respect to the schedules agreed with the customer.

Carry out the investigations required for the resolution of the incidents by relying on superior support teams.

What were looking for Technical:

Primary

Proficiency working in Linux based Operating Systems.

Working knowledge with OpenStack, heat templates, and Azure AKS.

Familiarity with SIP and IP Telephony protocols and the use of packet capture tools (e.g. Wireshark) to identify irregularities.

Exceptional skills with Python and Linux Shell (BASH, CSH, SH, KSH) scripting.

Working knowledge with DevOps, mainly Docker, Ansible, virtualization, Kubernetes and microservices.

Understanding of networking protocols TCP/IP, UDP, TLS, SSH, RTP, SIP, HTTP, DNS, NAT, and syslog

Secondary

Familiarity with 5G call flows and 5GC SBI components.

Familiarity with Kafka, Elastic, Spark, and MariaDB.

Knowledge of WSO2 Identify server, LDAP, and single sign-on.

Must Have:

5+ years experience in a client-facing technical role.

A demonstrated history of customer focus and empathy, including the ability to diplomatically address customer concerns and provide feedback.

Experience troubleshooting applications including the ability to experiment with software and telecommunications systems, reproduce customer reported behaviours and communicate these to engineering, support and sales.

Experience working collaboratively with team members in different geographic locations and time zones.

Experience working in an Agile / Scrum environment

Strong verbal, problem solving and analytical skills.

Candidate must have good written and oral communication skills, be a fast learner.

Ability to lead discussions on technical issues and drive toward resolution.

Able to explain and define complex issues within a business setting.

Required Aptitudes:

Excellent communication & interpersonal relationships

Autonomy, leadership and proactive

Rigorous and able to manage multiple projects simultaneously

Configuration and fine-tuning of the solution to adapt it to scope of work and customer environment.

Ability to analyze issues and provide root cause analysis

Autonomous, rigorous, and flexible and demonstrate a capacity for analysis and synthesis.

Solid experience in strong interaction with international customers, and have shown, in this context, an excellent level of communication and leadership.

Your interpersonal contact enables you to be recognized by the different teams with whom you work. Ability to work in an environment focused on innovation and team spirit.

Passionate, curious, and eager to learn.

I would also appreciate it if you could send me an updated resume.

Best Regards,

Sukumar

Sr Technical Recruiter

E: [email protected]

www.gacsol.com

www.muffins.ai

Experts in Digitalization and Platform Engineering - Enterprise 4.0

Keywords: artificial intelligence access management information technology fiveg Texas
Networking Support Engineer - Dallas, TX - Onsite
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Sat Aug 10 00:24:00 UTC 2024

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Location: Dallas, Texas