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Data Systems Lead (Data Migration Exp is Mandatory)- Philadelphia, PA (Hybrid) at Philadelphia, Pennsylvania, USA
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andrew

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OFC-Data Systems Lead

Location: Philadelphia, PA (Hybrid)

Contract Duration: 12+ Months

Position Summary:

The Office of Children and Families (OCF) Data Systems Lead will support, refine, and integrate various data systems that exist in support of OCF programs. The Data Systems Lead is the responsible lead for Philadelphias role in managing the Cityspan database, which is a third-party developed, web-based, person-centered database used to support Philadelphias Out of School Time (OST), Community Schools, Truancy & Integrated Case Management, Next Level Learning (NLL) programs. Reporting directly to a member of PMTs leadership team, the Data Systems Lead interfaces with leaders from Performance Management & Technology (PMT), OCF, and service providers across the City of Philadelphia. Dedication and consistent effort will ensure Philadelphias ability to promote, plan for, report on and evaluate programming that utilizes Cityspan.

Duties and Responsibilities:

Work with IT and analytics staff in PMT and programming staff to ensure Cityspan maximizes operational and analytic needs

Supervise OCF Data Systems Analyst and provide task management support other staff as assigned.

Initiate, obtain necessary approvals, and carry out system improvement projects in coordination with system stakeholders and the database vendor to:

Address long-standing user needs

Improve data entry compliance and quality

Expand capabilities to meet new programming needs

Direct day-to-day user support operations to be carried out by a team of staff who have multiple responsibilities, ensuring that system users and stakeholders receive timely support and clear communication when they encounter issues with the system

Support request prioritization and resolution

Design and conduct end-user training

Document and escalate defects in design or implementation with the software vendor

Serve as a liaison with the database vendor, including prioritizing support requests and development projects

Work closely with OCF program and data analytics teams to ensure the data collected and information produced through reports aligns with program goals and analytic needs.

Ensure data integrity, reliability, and quality of data by monitoring regular audit reports and working closely with data system users to address any issues, including external data uploaded to current Cityspan database and/or other databases.

Ensure rapid and clear communication to programs and policy makers via reports, briefings, and other means as necessary.

Design and/or oversee preparation of standard and ad hoc reports and summaries for various target audiences as needed.

Manage limited license agreements with providers using current City span database and/or other databases and ensure that data requested is in compliance with the stipulations set in the scope of work and data sharing agreements.

Ensure documentation of database management and support procedures is developed and maintained.

Lead the development of new workflows and/or procedures as they arise to meet OCF program and data needs.

Collaborate with providers and other interested parties to effectively collect and use data

Other relevant duties as assigned.

Skills Required:

Excellent strategic communication skills, including verbal and written communication skills

Advanced knowledge of person-centered relational databases

Strong project management skills previous experience leading medium to large sized projects.

Understanding of programming in at least one social service, human service, or public service field (education, healthcare, behavioral health, recreation, workforce development, etc.)

Working knowledge of at least one data processing software environment or method (SQL, python, R, Stata, etc.)

Working knowledge of at least one business intelligence reporting and visualization tool (Cognos, SAP, Power BI, Tableau, etc.)

Ability to multitask and meet strict deadlines

Strong problem solving and decisionmaking skills

Ability to analyze data and/or problems and efficiently find solutions

Attention to detail, accuracy, and organizational skills

Excellent interpersonal skills, a positive attitude and strong work ethic

Excellent verbal and written communication skills

Strong PC skills, including proficient knowledge of Microsoft Office, database functions and database reporting skills and other related technologies including Business Intelligence and Geospatial tools.

Proactive & customer-minded

Experience in working with and analyzing large data sets

Education and Experience:

Bachelors Degree in Computer Science, Social Sciences or equivalent education and / or experience

Experience managing multiple aspects of a successful data lifecycle, including system design, data entry, data analysis, and reporting

Experience collaborating with software developers, database administrators, business analysts, and/or other roles in a software development lifecycle

Quantitative skills and research experience and/or a knowledge of business intelligence and reporting tools preferred

Skilled in and experienced with developing and managing relationships between stakeholders across multiple organizations and agencies

Ability to work collaboratively with peers toward evolving project goals

Experienced with managing projects and consultants

Thanks & Regards

Andrew Symonds

Senior IT Recruiter

Email:[email protected]

Keywords: business intelligence active directory rlang information technology Pennsylvania
Data Systems Lead (Data Migration Exp is Mandatory)- Philadelphia, PA (Hybrid)
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Mon Aug 12 19:32:00 UTC 2024

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