| DevOps Engineer with COTS Experience - Malvern, PA/ Charlotte, NC (Hybrid Onsite) at Malvern, Pennsylvania, USA |
| Email: [email protected] |
| Hi, I hope this email finds you well. My name is Mayank, and I am a Technical Recruiter from Empower Professionals Inc. I came across your profile and wanted to reach out regarding a Kore.AI DevOps Engineer with COTS Experience role with one of our clients based in Malvern, PA/ Charlotte, NC . Please let me know if you are available in the job market and interested in this role (see job description below) - if so, we can connect and speak further. I would need your updated resume to proceed and can give you a call as soon as I have it. We are seeking someone with strong DevOps person who has installed any COTS product (Adobe or Salesforce or GenAI products) on AWS. Role: Kore.AI DevOps Engineer with COTS Experience (CGEMJP00263299) Locations: Malvern, PA/ Charlotte, NC (Hybrid Onsite) Duration: 12+ Months Contract Note: Candidate needs to be in the office 3 Days every week. Required Skills/ Experience: Bachelors degree in Computer Science, Information Technology, or related field. DevOps Engineer Kore.ai (4-6 years of industry experience with 2-3 years hands on experience on the following) Proven experience as a DevOps Engineer, particularly with Kore.ai platform. Experience in deploying and maintaining contact center solutions and chatbots. Proficiency with CI/CD tools like Jenkins and GitLab CI. Strong understanding of cloud platforms, especially AWS and Azure. Expertise in scripting languages such as Python and Bash. Familiarity with containerization technologies like AWS ECS, ECR, Docker and Kubernetes. Experience with monitoring tools like Splunk, Honeycomb, and Prometheus. Strong problem-solving skills and attention to detail. Excellent communication and collaboration abilities. Relevant certifications in DevOps, cloud platforms, or chatbot development are a plus. Key Responsibilities: Deployment and Management: Should have experience of managing a team of 6-8 members, working in similar skills to guide and help them as and when needed. Deploy Kore.ai contact center solutions and chatbots across various environments. Automate deployment processes using CI/CD pipelines with tools like Jenkins and GitHub Actions CI/CD solutions. Ensure high availability, scalability, and reliability of the deployed solutions on AWS platforms. Monitor the performance and health of Kore.ai chatbots and contact center solutions using tools like Splunk, Honeycomb, Prometheus etc. Implement proactive measures to maintain system health and performance. Troubleshoot and resolve issues related to chatbot functionality and performance. Collaboration and Support: Work closely with development, QA, and customer support teams to ensure smooth deployment and operation of chatbots. Provide technical support and guidance to internal teams and external clients as needed. Collaborate with stakeholders to gather requirements and implement new features using Agile methodologies. Security and Compliance: Implement security best practices to protect chatbot and contact center data. Ensure compliance with relevant regulations and industry standards. Conduct regular security audits and vulnerability assessments. Continuous Improvement: Identify areas for improvement in deployment and maintenance processes. Stay updated with the latest industry trends and best practices in DevOps and chatbot technologies. Develop and maintain documentation for deployment processes and maintenance procedures. Awaiting your quick response. Thanks! P.S. Empower is a top vendor to clients such as Apex Systems LLC, Sogeti, Randstad, Capgemini, UST and more . Thanks Mayank Verma Technical Recruiter | Empower Professionals ...................................................................................................................................... [email protected] LinkedIn: https://www.linkedin.com/in/mayankdverma/ Fax: 732-356-8009 | 100 Franklin Square Drive Suite 104 | Somerset, NJ 08873 www.empowerprofessionals.com Certified NJ and NY Minority Business Enterprise (NMSDC) Empower Professionals firmly opposes e-mail "spamming". We apologize to those who do not wish to receive this e-mail and also to those who have accidentally received it again. Please reply with REMOVE in the subject listing, with all aliases email addresses that you would want removed and any inconvenience caused is highly regretted. We appreciate your patience and cooperation. This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient(s), please reply to the sender and destroy all copies of the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email, and/or any action taken in reliance on the contents of this e-mail is strictly prohibited and may be unlawful. Keywords: continuous integration continuous deployment quality analyst artificial intelligence access management information technology New Jersey New York North Carolina Pennsylvania DevOps Engineer with COTS Experience - Malvern, PA/ Charlotte, NC (Hybrid Onsite) [email protected] |
| [email protected] View all |
| Mon Aug 12 20:36:00 UTC 2024 |