| SAM Developer/ SAM Lead /SAM Architect ||Mclean VA and Plano TX (HYBRID) at Plano, Texas, USA |
| Email: [email protected] |
| Role: SAM Developer/ SAM Lead /SAM Architect Location: Mclean VA and Plano TX (HYBRID) Duration: Long Term Key Focus and Objectives for Role: o Leverage ServiceNow SAM Pro or other SAM tools for data collection, normalization, reconciliation, and other features as needed. o Data collection and upload of customer contract and license entitlement information received from customers, software partners, and resellers. o Execute Proof of Concepts in customer environments o Support and train customers, the SAM team on deployed SAM Solution o Manage and support SAM solution. Roles & Responsibilities: o Lead the end-to-end implementation of ServiceNow SAM Pro o Initial setup, configuration, and troubleshooting related to SAM Pro implementation. o Customizations and Scripting knowledge in ServiceNow. o Assist and provide support on technical issues. o Experience in enhancing the SAM Processes. Manage and maintain the SAM platform. o Work with the customers to address current issues and future uses of the system. o Import/ manage license entitlement in the SAM platform. o Regular maintenance, patches, and upgrade activities o SaaS integrations configuration & troubleshooting and other integrations required to bring consumption information in ServiceNow. o Experience with reclamation rules, and other administration activities like custom publisher part number, Custom product etc. o Experience with contract management modules, Software models, Procurement Module o Report and Dashboard Management o Knowledge of ServiceNow discovery and inventory requirement w.r.t SAM o Help the licensing SME with the tool compliance generation. Functional /Technical Competence: o Advanced technical skills regarding system platforms o Solid understanding of IT environments and infrastructure (Infra and Networking) o Knowledge of CMDBs, and Software Management tools/solutions highly desired. o Familiarity with ITSM tools like Service Now, Remedy etc. is desired. Experience: (Must Have) o At least 7-8 years of proven experience in SAM/ITAM o ServiceNow SAM Pro Platform knowledge o Full-time graduate in Computer Science / Information Technology / Equivalent diploma in IT. o Excellent communication skills Experience: (Nice to Have) o One or more of the following certifications: ITILv3; CSA, CAD, CIS - SAM o Any other Tool experience, preferably in the IT asset management area covering Flexera, snow software. Personality: o Understand complex business processes and IT management processes. o Communicate complex ideas efficiently and effectively, both verbally and in writing o Identify and adapt to different communication styles. o Adapt to changing business requirements. o Ability and desire to effectively analyze large and complex sets of structured data. o Problem solves in a logical, well-reasoned fashion. Regards Sagar Bhardwaj Sr. Technical Recruiter 300 Alexander Park |Suite #200|Princeton , NJ 08540 Office: +1 7324521006 Ext238 Email: [email protected]| URL: http://www.diverselynx.com -- Keywords: rlang information technology New Jersey Texas Virginia SAM Developer/ SAM Lead /SAM Architect ||Mclean VA and Plano TX (HYBRID) [email protected] |
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| Mon Aug 12 22:48:00 UTC 2024 |